My husband and I stayed at the Hotel Urban for the second time this past weekend. We loved the location -- walkable to literally everything you might want to see. The best thing, though, is the customer service. For example, I asked the front desk staff to help me reserve a table at a restaurant in town. When they found out that the restaurant had no availability at all that entire weekend, they found an alternative owned by the same chef and got us a table there. Another example: the manager overheard me say something about my husband's birthday and later that evening, we received ice cream and cake and a bottle of champagne! The rooms are clean, comfy, modern and quiet. We'd definitely stay here again.
- Official Description (provided by the hotel):
- A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more less
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- Also Known As:
- Madrid Urban Hotel
- Hotel Urban Madrid