Lovely new hotel with a lot of potential, but the staff were mainly hopeless! Beautiful terraces arranged around a swimming pool, but no chairs, tables, loungers or anywhere to sit except on a wall. Food in the restaurant was good, although we were not offered a dessert or coffee and nobody gave us a bill or even recorded what we had eaten. This ended up in our favour as when we checked out the receptionist apologised for their inefficiency and charged us much less than the real cost! Very good location for getting into Madrid as buses pass hotel every 10 mins and there is free parking. Rooms clean and pleasant.