stayed at this hotel for 4 nights in February. the location as others have said is excellent , almost every museum or shopping area is only around the corner

We stayed on the fourth floor and i have to agree that a couple would have to be secure in their relationship to cope with the glass door to the bathroom
the room was lovely and the staff spoke fluent english and there is a taxi rank opposite which is handy for trips to the airport

We stayed four nights at this hotel.
There was one main fault to the room, which was the glass door to the bathroom, providing almost none of the needed isolation.
Other than that, the room while small, was well decorated, equiped, and comfortable.
The staff of the hotel was very friendly, and fluent in English.
The hotel's best asset is its location, perfectly located in the center of the city and very close to two Metro stations, many stores and restaurants.

I and 27 others (14 couples) stayed here for 2 nights in December 05. I and my friends couldn’t praise this hotel enough, everywhere clean and tidy; staff so helpful and polite couldn’t do enough for us. we pre booked breakfast before we went with the agency we used as a lot of firms did not offer this, and must say the breakfast was really first class I only expected the normal cheese. Boiled egg and roll, this had everything you could have wanted. Its self service buffet hot and cold, fresh fruit, fresh jucies, first class. Rooms were art deco style nice and clean and tidy. The position in Madrid was also good near the centre of everything. Only drawback was very slight vehicle noise but nothing to complain about

we stayed in the top floor, i think it's the 7th floor. we had two rooms, one of them had a tub, both had a nice veranda / balcony that had tables and chairs and 2 deck chairs. too bad it was too cold to sunbathe.
when we arrived there was a nice fruit platter and champagne.
breakfast was very nice and modern.
it was quite near puerta del sol and where the action was.
we were extremely happy with this hotel.