We stayed at this lovely hotel for 5 nights from 10/2/13, I had requested a quiet room and was very pleased with the allocated room. The bedroom and bathroom were very clean and excellent quality toiletries were provided, The reception area is lovely and very welcoming and the staff very helpful and friendly. We had not been picked up late at night on our arrival at Madrid Airport by the booked airport transfer firm, the receptionist very kindly rang them to ensure that we were picked up at the hotel for the return journey.
The breakfast choice was excellent with very good quality produce constantly replenished, the only negative comment that we had was that the bacon and scrambled eggs were not kept sufficiently hot by the hot water underneath.
The location of the hotel is excellent, very close to Sol, numerous restaurants nearby, do not be put off by the street, there are no problems at all and is only 100 yards from Gran Via . The position of the hotel meant that we were able to walk everywhere and did not require the Metro. A lot of the Museums including The Prado have free entrance at certain times, Also The Royal Palace, check these out at Tourist Office.
Traffic goes down the street and it is narrow so request a quiet room on the side or back.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 28, 2013
Dear Customer, thank you very much for letting us know your feedback about the Siete Islas Hotel and of course, has entrusted us to stay while your visit to Madrid.
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Firstly thanks for the positive comments, it is a pleasure to bring customers back home with a good impression of us. Your comments help us to improve every day for new clients and those who trust us again. Therefore, we consider the issue to keep warm breakfast dishes. We hope to fix it soon.
We are looking forward to see you in the very near future. Until then, a warm greeting from Madrid, the Siete Islas team,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.