In 2004 I visited this hotel for the first time and I remember it was a pleasant experience although Hotel Auditorium is so large that it feels like a luxury shopping centre or airport rather than a hotel.
In December 2012 I had my second visit to Hotel Auditorium, and it is with happiness I can now articulate why I like this place. The base case is, think functionality. This is primarily a hotel which one should select for international business meetings, not for a holiday. Reason is that the location in the Barajas Airport area has nothing of tourist value to offer within walking distance.
This is entirely a hotel for - and what a brilliant venue it is - for medium sized conferences of 1,500+ participants. It is not ultra luxury in the Four Seasons style, but it does not have to be. For a good business meeting a perfectly clean venue with spacious rooms indeed and a reliable infrastructure to support that are much more important. Hence Hotel Auditorium is, at least in my opinion, all about functionality.
At one level this means basic convenience and time efficiency for everyone involved, with quick access to and from the airport with a complimentary shuttle bus. It also means unparalleled quick, convenient and safe access to any conference activities irrespective of the season, as everything is under the same roof. You literally stay at the conference venue, which becomes a charming little conference village during event days. No need for transportation of any kind to reach you sessions; you can access them in 2-3 minutes straight from the breakfast buffet if you want. Likewise, when the conference is over, or if you just want a bit of a break during the day; no problem at all. You just go to your room in 2-3 minutes.That is convenience.
At another level that means accurate room service and laundry facilities although the timing of the latter may be a bit slow. It also means a large breakfast buffet (that some smaller hotels just cannot afford to provide) that will cater to most tastes. Last but not least, and this is really important at least for my work: The business room support with technical services such as audiovisual recordings and slide decks, they are present professional. Unlike some pure conference venues in other countries, you can actually hear after the meeting what is said in your important audio recordings. To me, this is just another indication that the highly professional and helpful staff at Hotel Auditorium really know what they are doing.
It is towards the above background that I am delighted to award Hotel Auditorium with my top marks. Congratulations and many thanks for a good stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear client, we are delighted to hear such amazing words of our hotel. We all work really hard to give our clients the best service and these kind of opinions are the best reward for us. We will send this comment to the Convention, Congress and Incentives department so they know what you think about your experience.
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We really appreciate it you took the time to write such a thorough review of our facilities and services.
We hope to see you soon back at the hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.