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“Hostel without the shared rooms” 2 of 5 stars
Review of Hostal San Lorenzo

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Hostal San Lorenzo
3.0 of 5 Hotel   |   Calle Clavel 8, 28004 Madrid, Spain (Centro)   |  
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Hotel amenities
Ranked #312 of 458 Hotels in Madrid
Niagara Falls, Ontario, Canada
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
“Hostel without the shared rooms”
2 of 5 stars Reviewed September 18, 2013

The rooms are very tiny and the bathrooms are not much bigger. We had two suitcases and you couldn't put them both down at the same time. The streets a very noise all night and the walls are paper thin so we could here next doors tv until 2am.

The staff are not friendly and not very helpful. One of the metro lines was under going maintenance and they had no idea how to get to the places we needed to go as a result. They had no metro maps available. When we asked how to get to Grand Via station we were told to turn right outside of the hotel, when in fact it was left. Even simple instructions seemed too difficult.

The wifi is very bad. It took ages for anything to load which pretty much meant it was pointless using it as I didn't have the time to wait around.

You have to pay to use your room safe everytime you open and close it. Which is a bit ridiculous. Further, for your own 'safety' you have to leave the key at reception - as a result we locked our bags at all times.

I would definelty not recommend this hostal to anybody and would not be staying here again. The only positive thing I have to say about the hostal is that it is in a very good location - walking distance to the Palace, Sol, Cava Baja, etc.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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167 reviews from our community

Traveler rating
    15
    72
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    22
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 30, 2013

Stayed here for 3 nights. Staff is quite helpful. Hotel is very central 5 minutes walk from the Gran Via Metro station. Very near to all main attractions and in between the Royal Palace and the Bank of Spain. The room (320) was small and very basic, however has a toilet with shower, air conditioning and TV with radio channels. If staying in Madrid for a short period of time, this place is good value for money as you just go there to sleep. It could be classified as a 2** hotel rather than 3***.

The rooms facing the back courtyard are not noisy. The only bit of noise is when people try to leave the hotel early in the morning.

Room Tip: The room faced the back courtyard (where they hang the towels to dry) so it was not noisy.
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  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 20, 2013

This hotel has everything you need for a few days in Madrid, lovely clean rooms and good service. It can be a little noisy next to the lift, especially with people leaving at 5am but other than that no complaints

Room Tip: Ask for a little balcony
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
123 reviews 123 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 7, 2013

Dear All,

we have been in San Lorenzo for 3 nights: great location, really close to the Plaza de la Puerta del Sol. From the Airport, achieve the Hotel takes less than 40 minutes by Metro. Nice room, quite clean. The reception staff is really helpful and polite. Despite the traffic on the Gran Via we never had problems in terms of noise: the hotel is in a small parallel road that ensures calm nights.

In this hotel you can have also the breakfast, if you want: it's not necessary to pay in advance, that makes your trip more flexible also by this point of view.

One small weaknes : the room was not very enlightened, in fact there were just 2 abat-jour.

I would warmly suggest that hotel for young or not young couples, groups of friends as well family.

Room Tip: If you want to see outside ask for it: some rooms have the windows on the inner garden where the sta...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2012

Very convenient hotel in the heart of the city. Easy walking distance to many sites.
Clean rooms. Pleasant staff. Free wireless, option to have breakfast for additional cost.
Cost of room was a good bargin
I would stay here again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 28, 2012

A very convenient place to stay in the heart of Madrid. Room was small but had a full bath with small tub and was just afine for a single person spending modt of the day outside visiting museums and sightseeing. At night, room was surprisingly quiet despite being a few meters from the Gran Via, where you find people at any time of night. Overall a great bargain.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 21, 2012

I reserved and paid for a room at the San Lorenzo 3 months in advance and when I showed up they told me the hotel was full. They did provide me with an alternative room at another hostal a few blocks away but the room was smaller though it had a better view. The only explanation I can think of is that I had booked so early and got a fair price and then I realized I had booked for the night before a major holiday so maybe the upped the price and got a taker. I've stayed at the San Lorenzo many times over the years and am disappointed that they would no hold my reservation for me.

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostal San Lorenzo

Address: Calle Clavel 8, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Room Service
Hotel Style:
Ranked #312 of 458 Hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hostal San Lorenzo 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Hostal San Lorenzo Madrid
Hostal San Lorenzo Hotel Madrid

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