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Hotel Regina: Traveler Reviews

3.0 of 5
Calle Alcala, 19, 28014 Madrid, Spain (Centro)
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Hotel Regina
Ranked #14 of 456 hotels in Madrid
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1,526 reviews from our community

Traveler rating
    757
    587
    123
    38
    21
See reviews for
Families
200
 
Couples
675
 
Solo
95
 
Business
74
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Newnan, Georgia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Great Hotel and Location”
5 of 5 stars Reviewed December 10, 2012

Just got back from a 3 night trip to Madrid, Spain staying at the Hotel Regina. The location is right next to the Metro which was nice and easy to get to the airport. It's also close distance to all the restaurants, bars and shopping. We got the standard double-twin room which was plenty big and had a nice size bathroom. It was very clean and located at the back side of the hotel which was nice considering we had no street noise. We didn't eat the breakfast buffet but it looked quite nice. I'd recommend heading to the Mercado de San Miguel which is about a 15 minute walk if you take a right out of the hotel just past Plaza Mayor.

Room Tip: Stay in the back of the hotel if you don't want the street noise.
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReginaMadrid, Gerente at Hotel Regina, responded to this review
December 12, 2012
Dear client.
Your opinion is very important for the hotel, and we, re delighted to know
that your stay with us was satisfactory and memorable.
We hope welcome you again in your next visit to Madrid.
Thank you for your time.
Best regards.
Carlos López.
Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Fantastic value”
4 of 5 stars Reviewed December 8, 2012

We spent a week at the Regina, first-time travellers to Madrid, and were very happy with the place. Great location, just a short walk from very good restaurants (for breakfast, try Bar Suecia on calle del Cruz, for wine and tapas La Soberbia, off Puerta del Sol). The service was fantastic, the rooms immaculately clean and surprisingly large. One thing to bear in mind: this is an old building and walls and ceilings are thin, so you do get (at least in the room we stayed in) a live-feed of what your neighbours are up to. Also, the street noise on weekend nights is quite something. However, this is, I guess, something you will encounter with most places in the centre of Madrid - just bring good earplugs. Heartily recommend this place nevertheless!

Room Tip: Perhaps try to avoid the rooms facing onto Calle d'Alcala to cut some of the street noise
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReginaMadrid, Gerente at Hotel Regina, responded to this review
December 9, 2012
Dear client.
It,s always nice to know that you have had a pleasant stay with us,
due to the service as well as the cleanliness and location of the hotel.
We are working to improve and ensure that our customers have a
pleasant and excellent service and your words help us.
We thank you very much for your feedback.
Best regards.
Carlos López.
Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kinsale, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“perfect location to Puerta del Sol”
4 of 5 stars Reviewed December 6, 2012

Just back after 6 days at the Regina hotel in Madrid .
This is a very popular hotel not just with residents but also the locals as there is plenty of life throughout the hotel foyer all day & night.There is no need really to use taxis as all the attractions can be walked from this location. Very comfortable queen size bed & the room also had a small balcony It was freezing in Madrid however there were very cozy blankets laid on if required so did not present a problem . Rooms were totally serviced every day with complimentary wifi & safe Can recommend this hotel without reservation!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
“Loved the place.”
5 of 5 stars Reviewed December 5, 2012

We spent two nights at Regina which is perfectly located close to many attractions in beautiful Madrid. Very clean and modern hotel, nice lobby, large, clean and very well equipped rooms with comfortable beds. Super helpful front desk that knows a thing or two about customer service. When in Madrid, will stay at Regina again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReginaMadrid, Gerente at Hotel Regina, responded to this review
December 7, 2012
Dear client.
Thank you very much for your comments about the location, cleanliness
and mainly about the attentions and kindness of our staff during your stay.
It,s very important for us to know our client´s opinion, and of course
we thank very much your feedback.
We hope welcome you again when you return to Madrid.
Thank you again for choosing us.
Best regards.
Carlos López.
Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Central location to everything in Madrid”
5 of 5 stars Reviewed December 2, 2012

Great hotel thanks to Trip Advisor. We couldn't have asked for a more central location with the Sevilla Metro stop right outside the front door and only a few steps to Puerta del Sol and Gran Via right around the corner. Valentin at the front desk was tremendously helpful with everything from tours to restaurants to shopping. The rooms were a typical European size, however, they were modern and clean. I will definitely recommend this hotel to others traveling to Madrid.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask LJH_64 about Hotel Regina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReginaMadrid, Gerente at Hotel Regina, responded to this review
December 3, 2012
Dear client.
We thank you very much for the description of your experience in our
hotel. Your feedback about location and treatment is the
best incentive, not only for the management, but also for the hotel staff:
our most important purpose is making of your stay an unforgettable
experience.
we hope welcome you again in your next visit to Madrid.
Thank yor again for recommending us.
Best regards.
Carlos López.
Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Regina

Also Known As:
Hotel Regina Madrid
Address: Calle Alcala, 19, 28014 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#10 Family Hotels in Madrid
#15 Business Hotels in Madrid
#26 Romantic Hotels in Madrid
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hotel Regina, located in center of Madrid, is one of the most emblematic hotels of the capital city. The hotel successfully survived mainly due to the continuous up-dating of its facilitiesThe hotel offers 180 stylish rooms; some of them are attics with a terrace and spectacular views of the old buildings shaping the historic centre of the city. Many others, superior rooms recently renovated with a spectacular fashion decoration and equipment. ... more   less 
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