We only stayed here 4 nights as had tickets to see a football game at Real madrid stadium.. wish we were only there one night. First of all the family room is placed at the back of the hotel no natural light in room.. NO air conditioning the room was sweltering we were all SO hot after the first night we decided we had no choice but to sleep with window wide open. Which in a city hotel was not ideal safety wise but literally had no choice as seriously the heat in the room was so so hot yet the weather in Madrid at the time was freezing on par with London so didn't make sense really!
Bunk beds were def not up to UK standard I refused to let my children (9 and 7) sleep in them so they slept with us in the twin beds pushed together. The beds were so cheap and nasty as you sat on them and leaned against the head board they would start rolling along the floor we had to put a suit case at the end of each bed at night to stop this happening.
No tea or coffee facilities
No iron or ironing board
Put a do not disturb door sign up one day as we didn't want the cleaner entering but they ignored and cleaned anyway I wasn't happy.
How This hotel got 4 star I have no idea??? A 3 star at best maybe!
Staff on reception at check in were very good no complaint there
Staff on check out fine again but no one asked how our stay was??!!
Breakfast Buffett was fine nothing spectacular but did the job
As most English will agree we don't really like to complain so we said nothing while staying there just tried to stay out all day as long as we could so we didn't have to swelter in the room.
The room we stayed in was family room 102 so be warned if you get this its awful.
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- Also Known As:
- Tryp Atocha Hotel Madrid
- Tryp Hotel Madrid
- Tryp Hotel Atocha