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“AMAZING!!” 5 of 5 stars
Review of Zoo Aquarium de Madrid

Zoo Aquarium de Madrid
Casa de Campo, s/n, 28011 Madrid, Spain
34 91 512 3770
Website
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Ranked #71 of 434 attractions in Madrid
Type: Zoos, Aquariums
More attraction details
Attraction Details
Fee: Yes
Recommended length of visit: 2-3 hours
Owner description: A home to more than 2,000 animals, the zoo is one of the largest in the world.
Useful Information: Activities for older children, Activities for young children
Gloucestershire, United Kingdom
2 reviews
“AMAZING!!”
5 of 5 stars Reviewed July 8, 2014 NEW

We loved every second of being here! It is the kind of place you can spend the whole day and still feellike you havent seen everything, its brilliantly mapped out and have different continents to visit which makes it a good learning point aswell!! Only downside was there were no monkies when there should have been :(

Visited June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Marlborough, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 attraction reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“A brilliant zoo but a lack of keepers makes it tantamount to abuse”
3 of 5 stars Reviewed July 6, 2014 NEW

We went here as we heard there was a great collection of animals and good conservation programme all of this is true the animals are nothing other than breathtaking and they all seem to be in very good health and the animals well cared for with one very big and upsetting complaint. There is no one and I mean no one monitoring behaviour of the public around the zoo and they way the Spanish interact with the animals is nothing less than disgusting!


Whilst there I witnessed an old man try to poke the beautiful baby oranutang with his walking stick which he would of achieved if i hadn't said something, people screamed at each other's in areas signed silence and most disturbing was animals had learned to beg and play act for food which the public willingly threw to them regardless of what is was. The zoo clearly have to be aware of this as part of their marketing campaign is the waving bear, sadly I did not know this before I went to the zoo or I would not have attended.

It is lovely to see such an array of animals in one area but it makes me feel sick to think how little they are protected from a poorly educated and even more poorly behaved public!


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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this review, 2 days ago
Dear visitor,

Our animals well-being is the most inportant for us, that is why we have different signs through all the way around the zoo about the basic behaviour rules, so the visitors can have them in mind, like to avoid feedind animals and to respect their facilities. However, we claim for the education and public's collaboration to report these kind of incidents to the Zoo's staff, who steadily supervise the visitor's behaviour.

Kind regards,
Zoo Aquarium de Madrid.
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Killorglin, Ireland
Reviewer
3 reviews 3 reviews
“Fantastic”
5 of 5 stars Reviewed July 4, 2014 NEW

I've been to a lot of Zoos in Europe and this is up with the best of them. I was a little disappointed that we couldn't see the Pandas, but they had just given birth so perfectly understandable!

A great atmosphere, some cheeky animals and an overall brilliant day out!

Visited October 2013
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Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this review, 2 days ago
Google Translation
Estimado visitante,

El pasado mes de octubre, la cría de oso panda gigante tan sólo tenía tres meses y aún permanecía en el dormitorio interior junto a su madre. Informarle que, si nos visita nuevamente, puede observar al pequeño Xing Bao en pradera y tomarse su tiempo para descubrirle descansando en uno de sus lugares favoritos, las ramas más altas de los árboles.

Atentamente
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Hemel Hempstead, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 attraction reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“One of Europe's best zoos??”
4 of 5 stars Reviewed June 24, 2014

Since I've seen multiple reviews of this being one of the best zoos in Europe, it is initially one of the main reasons I booked a trip to Madrid (along with the football stuff to keep the mr. happy). However I have to say I was somewhat underwhelmed.

The general park setting is fantastic, very naturalistic to the point you forget you're in a city. Some of the exhibits were outstanding and made great use of materials to mimic natural habitats (such as the baboon and goat ''cliffs''). The bird show was stunning- even when you can't understand a word they're telling you, you can't help but be amazed by the talent of the keepers and the beauty of their birds. However, at no point during the day did I see a keeper or an education officer who I could speak to.

Unfortunately, I do a have a few complaints (which a lot of people will probably see as picky); these brought the mark down considerably from my point of view. I myself work in a zoo, I've studied animal management for two years and am now studying for my Bsc in marine biology and an at home course in zoology. Anyone who shares my interests will understand some of the points I'm about to make:
1. The white tigers- it's almost a vendetta of my own which I have against breeding this species as they're entirely unnatural and consistently inbred within the industry.
2. Dolphins in captivity- some of you may be aware of the recent documentaries Black Fish and The Cove which have shed a heart breaking light on the captive trade and husbandry of cetaceans. And as a marine biology student, it saddens me to see these animals in captivity. Yes, I've been to SeaWorld and Discovery Cove and got caught up in the buzz of seeing a bottlenosed dolphin before I saw these documentaries- so I understand the appeal to people who are unaware of the current situation. I did see a few alarming sights regarding the welfare of these animals and all 5 of the dolphins I saw (unbelievably, including a newborn calf) were stereotyping- a serious issue in zoos. (I also have a massive hatred for keeping sea turtles in captivity- something this zoo also pride themselves on)
3. The grey seals- One of the seals stereotyped all day long. We saw him at the beginning and the end of the day swimming in the exact same circuit and coming up to breathe at precisely the same point in each loop. Something which also makes me extremely upset.
4. The elephants- We only saw two (a mother and her calf Buba) and the condition of the mother was highly alarming. I will not say any more about this as I have emailed the zoo inquiring about her health. There may be an underlying cause or an "excuse" for this appalling state that this animal was in- I'm giving them a chance to defend themselves on this one.


Enough complaining anyway! It was fantastic to see a panda cub, a clear indication that this animal is doing well at least! I also saw a lot of fascinating species which I've not seen before- for example the bearcat (an ugly but adorable animal).

I don't mean to slate this zoo in particular since, as I said, they had a lot of stuff right. I understand some of the issues I've raised are current affair based and also down to personal opinion.
This is still a great day out and if you get a chance to go then I would recommend it. My argument is simply that there are a few discrepancies!

Visited June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this review, 1 week ago
Hi Amy,
Unfortunately I did not have the opportunity to meet with any staff who speak your language. One of our main goals is the conservation and welfare of our animals have to do veterinary care, special diet and excellent enclosure. Thanks for sharing your opinions. King regards
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Senior Contributor
21 reviews 21 reviews
15 attraction reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
“Great Day Out”
5 of 5 stars Reviewed June 18, 2014

Very easy to get to by the metro, although is a steady walk especially on the way back.

We got the zoo pretty easily and yet all the lockers were occupied by the team we got there. Really nice zoo with a wide variety of animals. Great shows as well.

Food and drinks are reasonably priced.

Will definitely recommend this zoo for families and even couples.

Visited March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this review, 2 weeks ago
We do apologize that the lockers were occupied, in these cases we recommend to start the visits early. The park opens at 10.30 and it is easier to find lockers for those that travel with luggage.
If you come back again, you can check our menu offers online and information for families and couples online at our website.

We really appreciate your comments and recomendations.

Kind regards.
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