This is a very tired old hotel, with what at best could be described as a dated interior. Service from the one receptionist on check in was poor, I waited 25 minutes whilst the receptionist dealt with 2 people in front of me.
The facade is all being redone, so the view from the window is of scaffold and monoflex sheeting. Dust has been allowed to penetrate the rooms and some surfaces near the windows were coated with a thin layer of white. The standard of cleanliness of the rooms is unaceptable, corners have not been vaccumed and stains on the room (and corridor) carpets, the former of which stuck to my feet. The mastic in the bathroom around the bath was yellow/orange instead of white and you can hear all the abolutions of your neighbour because I think that there is no separating wall in the bathroom above the suspended ceiling. The aircon in the room was not aircon it was just a noisy fan pumping out ambient temperature air.
Breakfast is in the bar opposite reception, if you can call it breakfast. 70's style decor, fluorescent orange everything with loud music pumping out. Self service (for that read you'll find it in the corner) no orange juice, polite request for same was met with a grunt, run out of cereal, 15ml of milk left in the bottom of the milk jug, ambivalent Goth waitress trying to do 8 things at the same time (dishes, tables, stock up the provisions).
Nice area of madrid with plenty to see and do in the evenings but in a city with some really nice places to stay and at reasonable rates this is definitely a place to avoid ~ at all costs.
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- Also Known As:
- Tryp Alondras Hotel Madrid
- Tryp Hotel Madrid
- Sol Melia Madrid