A very nice welcome by the excellent staff, marred slightly by one of our rooms not being ready and taking rather longer than we were told until it was (we had early check in and late check out as part of our package too). Nit picking though as you struggle to find fault here apart from the wifi which was poor on our floor and non existent in the (very nice) restaurant used for breakfast as well. I also couldn't find anyway of regulating the temperature in our rooms, which were rather warm. And that's it. Rooms were immaculate as we're the public areas. You got the feeling the staff really wanted to help. Sometimes I think some of the staff can be a little stuffy at a Relais and Chateaux hotel (at Mas de Torrent in Northern Spain for example) but not here. Our rooms were a good size as were the bathrooms, often not the case in a city hotel. Good bedding. comfortable chairs/sofas. Breakfast was excellent and our meal in the restaurant was very good and the waiter helpful and accommodating. The situation is excellent and quiet but only a short walk to several nice places and not much longer to many more. We look forward to returning, probably in the warmer months so I can complain it was too cold!
- Also Known As:
- Orfila Hotel Madrid
Region:
Spain >
Community of Madrid >
Madrid
Amenities:
Bar/Lounge
Business Center
Pets Allowed
Restaurant
Room Service
Shuttle Bus service
Suites
#2 Romantic Hotels in Madrid
#4 Luxury Hotels in Madrid
#36 Family Hotels in Madrid
#57 Business Hotels in Madrid
Price Range:
$$$
Hotel Class:5 star (5*)
- Official Description (provided by the hotel):
-
The small XIX century palace was transformed into a hotel in 1999, respecting the majestic style of the era, at the same time as installing all the appropriate commodities for a luxuorious establishment from the end of the nineteenth century. Only a year after it opened, the hotel joined the Relais Chateaux Chain of hotels, a group of the most prestigious hotels in the world. The hotels belonging to the Relais Chateaux must have 4 or 5 stars and less than 100 rooms, and be outstanding their strict respect for the five concepts that define the philosophy of this hotel chain: character, courtesy, charm and cuisine.Located in a quite exclusive residential area in the cultural and business centre of Madrid, this creates a framework for a different concept of the hotel business in the capital of Spain.---------------------------------------------------------------------------------------------------------------------------------El palacete del siglo XIX, se transformó en hotel en 1999 respetando el aire señorial de la época, al tiempo que se le dota de todas las comodidades propias de un establecimiento de lujo de finales de este siglo.Solo un año más tarde de su inauguración, el hotel ingresó en la Cadena Relais Chateaux, que agrupa a los hoteles más prestigiosos del mundo. Los hoteles miembros de Relais Châteaux deben contar con 4 y 5 estrellas y menos de 100 habitaciones, y distinguirse por cumplir estrictamente los cinco conceptos que definen la filosofía de la cadena: carácter, cortesía, calma, encanto y cocina.Situado en una zona residencial, exclusiva y tranquila en el centro cultural de negocios de Madrid, sirve como marco a un concepto diferente de hostelería en la capital de España.
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