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“First time in Madrid - great hotel” 5 of 5 stars
Review of Hotel Preciados

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Hotel Preciados
4.0 of 5 Hotel   |   C/ Preciados 37, 28013 Madrid, Spain (Centro)   |  
Hotel website
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Hotel amenities
Offers & Announcements
Complimentary bottle of wine
Ranked #12 of 453 Hotels in Madrid
Certificate of Excellence 2014
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“First time in Madrid - great hotel”
5 of 5 stars Reviewed March 26, 2013

Very comfortable and welcoming hotel, great location. All the staff were very friendly and courteous. Breakfast buffet really good, superb choice of food and drinks. Loved the coloured mood lighting in the room, free mini bar and vast selection of toiletries. Biggest shower head I have ever seen in a hotel, with optional hand held unit as well. Lots of available plug sockets in the room. Excellent curtains with really good linings that blocked out all light. Thoroughly recommend this hotel, you could find different ones but it would be hard to find better.

Room Tip: We were in a standard room on the 5th floor, facing into a courtyard, it was very quiet and comforta...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, April 2, 2013
Dear guest

First of all thank you for this wonderful review. Thank you for your kind words and consideration, . We are very happy that you enjoyed your time here.
We are glad your stay with us was comfortable and that you have been satisfied about our location,breakfast buffet,room and a big shower.

I hope to see you soon again.

Best regards

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,219 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
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New York
Senior Contributor
34 reviews 34 reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 26, 2013

The hotel was lovely, very nice modern room with comfortable beds. Only caveat, get a cab driver who knows what they're doing when coming from the airport. The hotel is on a pedestrian only "calle" and the cab driver wanted us to get out (with four pieces of luggage!) about two blocks away. She didn't speak any English and we only got to the hotel when she asked two patrolmen where to go.

We ate dinner our second night at the hotel's restaurant and the food and service were excellent.
Breakfast was more than adequate.

Location was great for sightseeing and shopping.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, April 2, 2013
Dear guest

We'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment.
I am pleased you enjoyed your stay with us and found our hotel, restaurant, and location to be of a high standard.

Thank you again and we do look forward to having you stay once again in the near future.

Yours sincerely,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 26, 2013

This hotel is in a great position in the oldest part of the city. I asked for and was given a quiet room, even though it looked out on to the main street. Double glazing was obviously working well. The room was very modern, clean and comfortable but lacked drawer and hanging space. Staff were helpful and friendly and my only real gripe was with the lack of comfortable sitting areas for guests. The bar/cafe was small, noisy and always crowded and the only other communal sitting area was a sofa by the reception area. Overall, it offered good value for money for a capitol city.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, April 2, 2013
Dear guest

Thanks for taking time to post your review of our hotel.We do appreciate all the great comments about our location,quiet room and friendly staff.
We deeply apologize you don't like the communal sitting area.

We very much hope to have the opportunity to welcome you back soon.

Warmest regards,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilsyth, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 26, 2013

There's not much I could add to previous reviews which rate the hotel highly. We were in Room 514 and whilst it was quite small, it had everything you need and we had no problem with external noise. The room was exceptionally clean and had lots of nice extra touches with the free mini-bar, free WI-FI and an abundance of toiletries. We had a lovely welcome at reception and couldn't fault the service from staff. We didn't have the hotel breakfast as there are lots of options on the doorstep. We ate at a small restaurant in a lane at the side of the hotel in a restaurant called Cubano and had a reasonably priced good meal in a basic but 'local' feel setting. There's also a mini-supermarket in the same lane for snacks etc. The location of the hotel is brilliant for metro stations and with all the key sights within walking distance. We really enjoyed visiting the indoor Mercado for its atmosphere, the Sunday market- El Rastro, the Palace and we did the 2 day hop on/off bus tour. Can't recommend the hotel highly enough!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, April 1, 2013
Dear guest

We would like to thank you for having the time to comment on your recent stay at Hotel Preciados and we are very happy that you have enjoyed your stay with us.We are glad your stay with us was nice and that you have been satisfied about our location,front desk staff and free minibar and wi fi.

Thank you again and we look forward to welcoming your return.

Yours sincerely,


Javier Calle.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2013

Was only in Madrid for 1 night, arrived late and left early. Check in after a very long day was very courteous and professional. Room wasn't that big but modern fittings with complimentary mini bar and adequate as I was solo, bathroom was a good size and spotless. Comfy bed with high quality linen and nice and quiet.
Attractive bar downstairs with good service, restaurant attached but didn't eat there but looked good.
Check out very swift, being early they even went out in street to get me a taxi.
All in all, amazed at what good value this hotel is being so centrally located- happy to recommend it.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, April 1, 2013
Dear guest

Thank you very much for your comment. We are very pleased to read that your stay was comfortable.We are glad that you have been satisfied about our location,free minibar and spotless bathroom.
I hope we get to see you again in the near future. Thank you again.

Best regards

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Top Contributor
164 reviews 164 reviews
141 hotel reviews
Reviews in 90 cities Reviews in 90 cities
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed March 23, 2013

I stayed at the Preciados for 4 nights in March 2013.

Check in was fast, efficient and friendly, and they were happy to get me up into my room despite my very early arrival. The service at check in was excellent - they really could not do enough to help.

The rooms were reasonably sized, have gone through a lovely renovation and have large, modern bathrooms. Internet and mini bar were both free.

Critically in such a central location, noise-proofing was flawless and I could get a good night's sleep despite crowds in the street.

There are a wide selection of restaurants and other shops in the area, and you can find most of what you need within a few minute's walk.

Really, no negatives - you can book the Preciados with confidence.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, March 25, 2013
Dear guest

Reading such a wonderful report of our service and front desk staff is a real pleasure.
We are very glad to hear such a nice words about our location in the heart of Madrid, rooms and moderm bathrooms.

We very much hope to have the opportunity to welcome you back soon.

Warmest regards,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks, CA
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 23, 2013

My wife and I recently stayed five nights at Hotel Preciados.
We found the staff to be warm and professional. The room was modern, well appointed and offered ample space.
The location is ideal for walking or taking the metro to key locations throughout the city.
The breakfast offerings were abundant and good quality. A relatively minor concern is the street noise at night. There's a pedestrian walk way next to the hotel. Although the room has double windows, you could still hear people speaking loudly after a night of partying. Ths was most evident on Friday and Saturday nights. Overall I would highly recommend this establishment.

Room Tip: To reduce street noise stay in an upper level room.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, March 25, 2013
Dear guest

We'd like to thank you for having chosen our hotel and for spending 5 days with us and some of your time in writing your nice comment.
We are very pleased to read you enjoyed our breakfast, moderm room,location and staff.
Thank you again and we do look forward to having you stay once again in the near future.

Yours sincerely,

Javier Calle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Preciados

Address: C/ Preciados 37, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Madrid
#9 Family Hotel in Madrid
#11 Romantic Hotel in Madrid
#19 Business Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Preciados 4*
Number of rooms: 74
Official Description (provided by the hotel):
A Modern Boutique 4**** Hotel, located in the main shopping street in Madrid: Calle Preciados. From its unbeatable location, between PLAZA ESPAÑA – GRAN VÍA – PASEO DEL PRADO – PUERTA DEL SOL and PLAZA MAYOR, our guests will be able to enjoy the most attractive cultural and shopping delights in Madrid. FREE MINIBAR and WIFI in all rooms.Tranquility, courtesy, elegance and comfort are just some of the charms and qualities that characterize the Hotel Preciados. ... more   less 
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Also Known As:
Hotel Preciados Hotel Madrid
Preciados Hotel Madrid

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