I stayed here again recently. The room s are well sized and modern. All the usual 5 star amenities. Bathrooms are fairly modern and well presented.
The hotel lobby has a good bar and breakfast is absolutely great good buffet selection.
Service is good and as you would expect from a 5 star hotel.
Great ovation walking distance from all the shops and good restaurants.
The only one thing I would mark the hotel down on is noise. Once I stayed at the back of the hotel on a low floor and had road noise. So I asked for a high room looking into the courtyard and was kept up till 1130pm by music coming from the function rooms (I presume). Both times when mentioning this at checkout the second time with the conference centre party noise is a more serious issue and not what you expect from a 5 star hotel. The reception staff were busy and rushing to check people out so didn't provide any comments they just said oh dear.
I would stay here again but if I had a third noise issue, which I think for the price you are paying for a 5 star hotel is unacceptable, I would then avoid this hotel....
- Also Known As:
- Intercontinental Madrid Hotel
- Intercontinental Madrid Hotel Madrid
- Official Description (provided by the hotel):
- An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares. Culinary delights include El Jardin with an exquisite menu overseen by renowned head chef José Luque. Bar 49 serves fine local wines and the city’s signature tapas. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. ... more less
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