Despite careful vetting for location and quiet, we found on our first night (of six) that the hotel we chose for our stay in Madrid was a dud. We were asleep when the couple in the room above arrived at 1:30 a.m. and proceeded to entertain us thereafter with their heavy footsteps and furniture moving. Though groggy the next morning, we repacked and got ready to move. We knew from prior experience that more nights of sleep deprivation would have ruined the rest of our stay.
Fortunately, we had the name of the nearby Adler from our earlier search and they had a room for us. While the Adler cost significantly more, it also provided significantly more comfort, service, and ...best of all...quiet and sleep. And its location at the corner of Goya and Velasquez, both major streets, is good. Half a block from a metro station and in the midst of Salamanca's chi-chi shops and their astronomic prices.
Our room was fully carpeted(not tiled), faced a concrete wall rather than a garden (as in the other hotel), and was totally quiet. We learned from the front desk that the Adler had been converted in 2000 from an office building, evidently by real professionals. It was well decorated, thoroughly soundproofed, and thoughtfully designed. The bathroom, for instance, had a central sink area, toilet and bidet behind a glass door on the right, a tub and separate shower stall (with a wood floor) on the left.
Housekeeping and front desk were both good. The cleaners were unobtrusive, the place was spotless. Front-desk people directed us to good nearby tapas places, restaurants, and the bus that goes to the Prado. They were all pleasant, efficient, and not at all harried.
Readers of these reviews will have seen some that criticize a five-star hotel for being unworthy of its five-star desisgnation. Our recent stay at the Adler convinced us, in contrast, that it is a real five-star hotel that fully deserves its rating.