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“Good Hotel” 4 of 5 stars
Review of Melia Madrid Princesa

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Melia Madrid Princesa
5.0 of 5 Hotel   |   C/ Princesa, 27, 28008 Madrid, Spain   |  
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Ranked #50 of 458 hotels in Madrid
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Good Hotel”
4 of 5 stars Reviewed 2 days ago NEW

The hotel is ideally located to reach the sights and a very easy walk.
It is close to some good restaurants.
The underground is a 5 minute walk away.
The rooms are a good size and clean.
The staff are very helpful.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, yesterday
Dear jeffde 1 ,

First of all, we would like to thank you for the time you have taken to post this review regarding your last visit to the Meliá Madrid Princesa.

We are very pleased to hear that you had an overall satisfactory stay, and specially your feedback mentioning our staff, as it motivates us to offer the best possible service day by day.

We hope to welcome you again in your next visit to Madrid.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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874 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Cheshire, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Melia Princesa on our first visit to Madrid. We had a standard room on the 9th floor of the hotel. The room is not large but it is very comfortable and clean. The fixtures in the whole hotel are quite modern looking. Wifi was included--made staying in touch with family back home easy! We upgraded to The Level service...although we used it to have refreshments during the day, I'm not sure it is worth the 60euros per day that it cost. The breakfast buffet was quite expansive and fresh. The gym suited our needs the 1-2 times we worked out in our 4 day stay...although the treadmill was broken. The hotel is convenient located with a Metro Stop located nearly right at the end of the street on Calle de la Princesa. It is also a 5-7 minute walk to Plaza de España and the Palacio Real. To get to Parque de Retiro, Mercado de San Miguel, and Plaza del Sol was a bit farther but certainly doable with comfortable shoes!

We would stay there again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
1 review
4 of 5 stars Reviewed 3 days ago NEW

this hotel at first doesn't look impressive from outside but when you go in its real nice. Rooms were not large but for Europe they were good size. Location was excellent walk to a lot of attractions.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 2 days ago
Dear venieL1970,

Thank you very much for taking the time to post this review regarding your recent stay at the Meliá Madrid Princesa.

It is a pleasure to hear that our location was convenient for you, and that you felt comfortable with us.

We hope to welcome you again in your next visit to Madrid.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

best location. premium hotel services. proffessional fiendly staff overall luxurious rooms. and most of all desireable breakfast. from time to time check for special deals and low price. rstaurants near hotel are good and cheap especially gino's italian restaurant, mexican food and vip's chain

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 2 weeks ago
Dear benir18,

Thank you for recommending our hotel and for the time you have taken to post this review. Your comments are very valuable for us, as they help us to measure our quality day by day.

It is a pleasure to hear that you felt comfortable in your room, enjoyed the breakfast and found our staff helpful.

As for the gastronomical offer in our area, our neighbourhood offers a large variety of restaurants, and we are glad that you found the most suitable for your needs.

We hope to welcome you at Meliá Madrid Princesa once again.

Best regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a decent location and our room was quiet which is a big plus for Madrid. The hotel is a little uninspiring from the outside but once inside is very nice. Our room was modern and spacious with a funky two sided wardrobe that an be accessed from the room or bathroom. All in all good value and we would return when visiting Madrid.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 4 weeks ago
Dear KentGlobetrotters,

First of all we would like to thank you for the time you have spent in sharing these comments regarding your recent stay with us.

Your feedback is appreciated, as it is very important for the measurement of our quality.

We thank you for recommending our hotel, and would be pleased to receive you again during your next visit to Madrid.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haymarket, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights at this hotel and it was fantastic! We arrived the day of the coronation of the new King of Spain...little did we know that we were only about a 10 minute walk to the Royal palace. Not only that, but we were in the city center where all the great museums, shopping and key sights were located. We were upgraded to "The Level" and had very nice rooms. The hotel was very clean and the staff was very friendly and helpful. We would gladly stay there again!

Room Tip: With Melia Hotels, "The Level" or "Red Level" is always their best room and, wit...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 4 weeks ago
Dear Mark H,

First of all we would like to thank you for your positive feedback, as it motivates us in our daily work.

We are glad to hear that our location helped you to enjoy the city and that you had a pleasant stay.

It would be our pleasure to have you back at Meliá Madrid Princesa in your next visit to Madrid, and we look forward to welcome you again.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our Level experience in June 2014, was excellent. We received personal care, and advice from Clara - her knowledge of the city was insightful and complete. The hotel was amazing, clean, well decorated... and near an Egyptian Temple! Good location, good food, good spa, and excellent location.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 4 weeks ago
Dear Rosa B,

Thank you for sharing your last experience at the Meliá Madrid Princesa with the readers of this travelers’ community and us.

We are glad to hear that you had a pleasant stay and that you enjoyed our location and the services we offer. Our aim is that our guests leave our hotel with a satisfactory feeling.

We hope that the outcome of your stay encourages you to choose us in the future, and we look forward to welcome you again.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Madrid Princesa

Address: C/ Princesa, 27, 28008 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Madrid
#32 Romantic Hotel in Madrid
#35 Luxury Hotel in Madrid
#38 Business Hotel in Madrid
#60 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melia Madrid Princesa 5*
Official Description (provided by the hotel):
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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