This hotel is nothing to look at from the outside, in fact it's a bit of an eyesore. Go in through the revolving doors however and you're transported to another world altogether! The hotel is decorated in a very modern and decadent style. The lobby is beautiful and the bar is lovely (although we didn't actually drink there as there were too many other places outside the hotel!). We had a standard double room which had a great sized and really comfy bed. The bathroom was clean and modern - although the sliding doors compromise a little on privacy. The room was of average size for a city centre hotel with a desk and comfy chair in the room as well. The location of the hotel is great, easy walking distance to Sol, Plaza Mayor, Gran Via, Latina where there are a wealth of tapas bars and restaurants to choose from to soak up the atmosphere of this wonderful city. We got a great last minute deal on this hotel and it was excellent value for money - I would highly recommend this hotel if staying in Madrid.

If your in need of a big hotel with 100's of rooms this is the only place in Madrid that will meet your needs. Its central and convenient.
I was attending for a work event with 300+ attendees, they did a superb job catering to our needs & ensuring consistancy in service. The rooms are looking a little tired and the lay out is weird with multiple rooms with doors to toilet, shower and basin area and bedroom it feels like a very small house - its a bit of a waste of space. But at the end of long day the bed was heaven and the windows open for fresh air - heaven!
A good hearty breakfast (but when its busy be warned get in early before feeding time) and rooms service is average. the attentiveness of the staff is good but not great. I think this might be unique across Madrid hosptiality as everyone seems a bit gruff & bossy when serving - probally a cutlural thing but made me giggle a few times at how rude people can be throwing a plate of food at you or telling you to "sit here!" when asking for a seat.

Well … getting closer to the hotel was not inspiring me at all, by the look of the exterior. I thought I will be disappointed and I will have to deal with another old style hotel not very friendly or clean.

But, surprise-surprise! I had the perfect stay in Melia Princesa. The room was wonderful, the bathroom very clean and the quality of sleep great. It is that kind of pleasant thing that is not happening too often in our lives: do not consider the quality just by the exterior but please go inside and you will be taken into a completely different world.

The breakfast was so good and a lot of options (yes, I should consider one “minus” thing: they did not had any fresh vegetables, just some cooked tomatoes). And the personnel very friendly and helpful. And they were so smiling if you would have use their Spanish.

If I will go back to Madrid I think I will consider the same location even if is far away from my office … but in the end everything is far from my office.

We often stay in the Melia Princesa when on work trips to Madrid. In this instance our whole meeting was hosted in a meeting room at the hotel and my whole team stayed there. On the whole it was a very positive experience, and the whole is very well set up for business travellers. Meeting rooms were well air conditioned and clean, refreshments between meetings were good too. My room was nice and clean and well cleaned by house-keeping for the 3 nights I was there. Breakfast was OK - lots of choice and importantly for me great fresh fruit and cereal, as well as good coffee. My only disappointment were the fitness facilities - the gym is OK and fairly well-equipped and open 24hrs, which is good. The pool however is not included in the standard rate and was 18 euros A DAY for use. I had hurt my back and needed to swim rather than do my standard morning jog and only paid one day's worth - it's just too much to justify for such a small pool. They advertise having a pool so should offer it as part of the standard rate. Overall though a good option in a good and central location in Madrid - excellent for transport links and sightseeing.