As others have noted first impressions as you approach are not so good. Just off the Calle Princesa and about 200m north of intersection with Gran Via at Plaza Espana it looks a tired block, but once you get to the entrance it meets if not exceeds expectations. Plenty of assistance from the taxi (incidentally a taxi rank is just 20m away from entrance) and all check in desks were manned with no queue. At our check in we noted that an airline had just booked its staff in there, they need a comfortable stay and they and us got exactly that.
I had asked for a room with disabled access and although the room did not have grab rails they had ensured we had a room that was spacious enough to accomodate a wheelchair. The room which was on the second floor had a king size bed that was up there with some of the most comfortable beds I have ever had with a choice of pillows. The Bathroom was very spacious and well designed and the furnishing was on the luxury side.
We had breakfast which was in the usual sort of room in this standard of hotel and certainly had all you could possibly want. Eggs were cooked to order, so if wanting hot food then order eggs then fill plate with other hot elements by which time your eggs will be ready.
If you join the MAS rewards scheme then you automatically get 50% off breakfast and at the risk of sounding like an advert book through their website to get a matched price and our offer gave money off restaurant vouchers which can pay for the other 50% and more.
If I had one concern it would be that some levels of the hotel are not accessible for those with access problems. The lift does not take you to the level were the bar is located and The Level itself has stairs to it again affording no access.
In distance terms it is in a good location. We wanted to see the City even if my wife was wheelchair bound and found that a walk to the Prado was only just over 30mins, it was 15mins to the Royal Palace and all other sites are within those guidelines. For shopping suggest you turn left when approaching the Calle Princessa. A short 5 min walk north has a good shopping area with most Spanish stores represented.
All in all a good hotel that I would be happy to stay in again, loses a star because of its access but it isa very good hotel with efficient staff. Rooms and public areas were all well kept
- Official Description (provided by the hotel):
- Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more less
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- Also Known As:
- Melia Madrid Princesa Hotel Madrid
- Sol Melia Madrid Princesa