<<Location>> In the Bernabeu area of Madrid very close to the Bernabeu stadium and also office area surrounded by Torre Europa (big high riser building). So if you wanna be in the area it's just 7 minutes walk.
<<Rooms>>: I looked at their website and thought the rooms looked more modern on the site compared to reality. Rooms are kinda dated and they are not the modern feel I'd expect. Still fine of course though. Photos on this review are from a standard room.
<<Pet hate 1>>: Toilet paper! felt like the kind you get in fast food outlets... where is the soft cushiony toilet paper you get at other boutique 4* hotels?
<<Pet hate 2>>: The duvet cover had a cigarette burn... Details! :-)
<<Room service>>: Really bad burger, almost raw inside. Makes me wonder why on earth I chose a burger to start with in Spain when I could have something Spanish. But to be honest the selection could be better on their menu. They had some baguettes, a salad, a pizza, tagliatelle, and some type of risotto with mushrooms and a steak. Overall decent prices.
<<Internet>>: ALL modern hotels in Europe that want to call themselves 4* HAVE wifi in the room. This one doesn't. You have to use a cable. Don't bother with the reception if the cable isn't working. She won't care like she did not care about mine as the cable did not work. I found another Ethernet cable behind the TV and got it to work at the end. Also Internet is not fast enough to e.g. View music videos or listen to Internet radio stations. But good for at least going on VPN and doing basic email.
<<How to get there>>: Madrid Metro. Take the line 8 to Nuevos Ministerios and change there to No 10 northbound towards the direction of Hospital Infanta Sofia (1 stop on the no 10 line from Nuevos Ministerios. The closest metro stop - at least the one I used was Santiago Bernabeu.
<<Staff>>: Overall they were nice and helpful except the person who checked me in who even though was ok she could have smiled a lot more.
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- Also Known As:
- Rafaelhoteles Orense Madrid
- Rafaelhoteles Orense Hotel Madrid