I stayed here for 2 days for a conference. For that purpose, it suited my needs. The check-in process was a bit long, but the staff was friendly. The hotel has some character / old Europe feel, but also feels quiet dated throughout. It is really big and quite busy, like other reviewers have said. The room was again just average. On the small side and also dated, but perfectly clean and has the amenities you would expect from a large chain. I have stayed in several Melia's in the past and this one was the oldest / least modern design, perhaps it was one of the first?

The conference facilities were nice, good size rooms and a nice terrace for a cocktail hour. The food was also good, the breakfast and other meals in the hotel were consistently above average. The location is also good for a business trip. Close to the airport and close to many businesses. If I were traveling for fun, I would not want to stay here though, I would want to stay closer to downtown. That said, it's probably only a 15 minute taxi into town.

Overall, a decent place to stay for a business trip.

I was here for a conference, but ended up staying on for a short break afterwards. The hotel is great; very clean and comfortable. The staff are extremely friendly and all seem to be having quite a of of fun while they're working - which is nice to see! Food is great - especially the endless breakfast. The only (small) thing is no tea/coffee making facilities in the room.

The hotel's about an hour's walk from the old town of Madrid, in a fairly business/finance orientated district. That said, if you look hard enough, there are enough places nearby to have a drink, or a nice meal, particularly in the streets behind the hotel. There's a Metro station nearby too, and it's all pretty easy to figure out.

I really enjoyed myself at Melia Castilia.

Large functional business hotel. good service, friendly staff.

Would benefit from a better bar area, not just a corner of reception. Given that it is very much a conference venue, staff could speed up coffee \ drink and lunch service during events.

Stayed here as the last leg of our tour, and it didnt dissappoint. Location is downtown and seems popular with business people and conference members. The room is classic European, nice bed and clean bathroom but looks old. Free wifi is a big plus, but there was no hot water kettle to use.

Breakfast was very good. Took a walk at night around the hotel, it was safe and no prostitutes hanging around like other reviewers mentioned.

Overall, a recommended hotel in Madrid