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“Old World Charm” 4 of 5 stars
Review of Wellington Hotel

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Wellington Hotel
5.0 of 5 Hotel   |   Velazquez 8, 28001 Madrid, Spain (Barrio de Salamanca)   |  
Hotel amenities
Ranked #34 of 453 Hotels in Madrid
Certificate of Excellence 2014
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Old World Charm”
4 of 5 stars Reviewed May 17, 2014 via mobile

The welcome is always charming here and the hotel exudes an old world grandeur with the 'W' motif on everything imaginable - china, glasses, towels etc. The carpets downstairs - also with a 'W' - are worn but otherwise the hotel is in good condition, and the rooms spacious and well-appointed. The Wellington Club is a new addition but I have to say rather disappointing. Unlike other hotel Club Lounges the alcoholic drinks had to be paid for and thus the place was empty most of the time and soulless; there needs to be a re-thinking on that one! However, the Wellington otherwise does not disappoint. It has a gracious feel and is good value in a good value and hugely impressive city.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review, May 21, 2014
Dear Guest,
Thank you very much for your fantastic review about your recent stay at the Wellington Hotel. We are very glad to have met your expectations. We look forward to welcome you again in a near future. Kind regards.
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763 reviews from our community

Traveler rating
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    251
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

An excellent hotel with professional service and old world charm. Breakfast was magnificent. Club room is very good with nice balconies over the Madrid rooftops. All the shops are walkable with some of the best restaurants in town nearby. It isnt a kid friendly hotel but the staff worked very. Hard to assist my family.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review, May 21, 2014
Dear Stephen,
Thank you very much for your nice feedback and high rating. We are delighted to see that you had a pleasant stay in our Hotel and that you enjoyed the location and breakfast.
We look forward to welcome you again the next time you visit Madrid. Best regards.
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Los Angeles, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2014

Perfect location for walking and enjoying Madrid. Hotel is architecturally beautiful and the service was excellent. Helpful staff with good suggestions for local restaurants. Delicious breakfast served until 11:00 am. We will definitely return.




  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review, May 16, 2014
Dear Roxanna, Thank you very much for your fantastic review about your recent stay at the Wellington Hotel. We are very glad to have met your expectations. We look forward to welcome you again in a near future. Kind regards.
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Welwyn, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2014

Stayed for a long week end with my wife and 11 year old daughter. Can not fault this hotel one bit. Staff were excellent from the moment we arrived. Breakfast was to die for with exceptional service. Another nice touch was the Wellington Club which we enjoyed most days just sitting relaxing with a drink and some tapas. If you want a beautiful hotel to stay in I can not recommend this place enough. Looking forward to returning soon.

Take a trip on the tourist hop on hop off bus that you can get tickets for from reception. The bus stops just outside the hotel. Great way to get to know Madrid. I also recommend a walk to the best Ice Cream Bar we have ever been to. Its a 15min walk away. As you come out the hotel cross over the road and turn left and keep walking. Staff very friendly just wish i could remember its name.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review, May 14, 2014
Dear Guest,
We would like to take this opportunity to thank you very much for your wonderful comment about your recent stay at the Wellington Hotel. We are pleased to have met your expectations and that you liked our Wellington Club. Looking forward to welcome you again in a near future. Kind regards
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Baku
1 review
5 of 5 stars Reviewed May 5, 2014

We like the place from the moment of arrival and start missing it when we left the building. When we have arrived to the hotel from train station we were surronded with the door staff who was very quick and caring. Our luggages were delivered immediately. Check in and check out processes were very quick and professional. We had 2 rooms at 7th floor. Both were very well maintained and clean. Comfortable beds and spacious bothrooms.
We also liked the balcony in one of our rooms with terrace.
We were impressed the speedy service at the breafast restaurant ! I am sure it the most quick services in Spain !
We highly recommend this hotel.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review, May 7, 2014
Dear Guest,
Thank you very much for your fantastic review about your recent stay at the Wellington Hotel. We are very glad to have met your expectations and we look forward to welcome you again in a near future. Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas Tx
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 27, 2014

Totally enjoyed our stay at the Wellington. I'd never before been at a hotel that actually had 100% linen fabrics on the bed linens and hand towels! Twice-a-day maid service also was outstanding. Front desk personnel were kindly and attentive. And the food at the downstairs restaurant was very good.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review, April 29, 2014
Dear Guest, Thank you very much for sharing your experiences about your recent stay at the Wellington Hotel. We are delighted to see that you had a pleasant stay and that you liked the housekeeping, bed lines, front desk staff and restaurant. We look forward to welcome you again in a near future. Best regards
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Riyadh
1 review
4 of 5 stars Reviewed April 23, 2014

The service was very good
the area for room and the decoratulion design is very nice and the bathroom very good
the location is good
I like club in you hotel
I don't like the price for parking car because very expensive.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this review, April 25, 2014
Dear Khaled,

Thank you very much for your fantastic review about your recent stay at the Wellington Hotel.

We are very glad to have met your expectations and we look forward to welcome you again in a near future.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wellington Hotel

Address: Velazquez 8, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Madrid
#14 Family Hotel in Madrid
#24 Luxury Hotel in Madrid
#27 Romantic Hotel in Madrid
#37 Business Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Wellington Hotel 5*
Number of rooms: 251
Official Description (provided by the hotel):
Traditional Hotel, located in city center, 1-1/2 km from train station & 12 km from airport. ... more   less 
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Also Known As:
Wellington Hotel Madrid

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