I was robbed by Hotel Praga and there is nothing that I could do about it. Our experience was absolutely terrible. I would not recommend this hotel to anyone especially families traveling with babies.
After traveling for a week with a baby I needed to have some laundry done. There was not laundry bag or a price list in our closet or the room. I went downstairs to the reception desk to ask about laundry and the attendant took my 2 SMALL plastic bags and said "NO Problem"! Never mentioning the price. The attendant did not fill out a laundry list, he just took my bag and said that it would be done later that day. The laundry was done that day and when I looked at the bill I thought there was a mistake because it was $277 Euro! $277 Euro for mostly baby clothes!
It was two loads of laundry 1 white and 1 dark! $30 Euro would have been appropriate , not $277 Euro!
I felt like I was robbed by Hotel Praga! The rooms are $50 Euro a night, outdated, thin walls, internet that works 50% of the time and baby crib that would be considered dangerous to put a dog into - it had dangerous metal bars all the way around ( i would encourage the Praga Hotel management to take a trip to a local Ikea and invest in a baby crib from this century).
I feel like they rob people to make up for their cheap rooms. Charging someone $277 euro for 2 small bags of mostly baby clothes laundry is robbery!
When I went downstairs to explain my situation to the manager the clerk lied and said that he told me that laundry was very expensive. He could care less what my complaint was. He never mentioned the price or how crazy expensive it is. It was so sneaky of them to do that! I asked the manager if there is anything that could be done, because I could not afford to pay $277 Euro I had no idea that laundry service would be this expensive. I was told that if I did not pay they would call the police and have me arrested.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Despegar.com, Hotels.com and Agoda so you can book your Hotel Praga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Praga Hotel Madrid
- Hotel Praga Madrid