I was received on day one by a staff member who directed me to my room instead of the porter. He then entered the designated room, and immediately asked to share a drink then he tried to hug me and made a kiss sign, I asked him out of the room. The problem, the director of the hotel did not do anything about it, rather covered it up and said there was no evidence, although other staff members recognised the person in question. This shows me you cannot trust this hotel ever.
It was noisy all night from the street as well from the people in their room, yet the girl at the desk did not do anything about it.
the tour was organised by Cosmos. In turn, they did nothing regarding this complaint, but covered it up, and denied responsibility.
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- Also Known As:
- Praga Hotel Madrid
- Hotel Praga Madrid