Had a lovely weekend room was small but as only used to sleep in wasn't a problem staff where very nice helpful and friendly only had breakfast there but again food and staff were lovely just a tube ride from sol was in a good location lots of cafes and little shops near buy dominoes pizza open late which was very handy

The hotel is located outside the downtown area. The closest Metro (Marques de Vadillo) is a 15 minutes walk. 5 stations later and a line change you're in Puerta del Sol. So, location is not a strong point. Breakfast, room, bed and pillow are average. It's a clean hotel and the service is very good.

The hotel pretends to be 4 stars, that's why it is very clean and the rooms are ok for a quick stay in Madrid, breakfast is ok, location is 5-7 min walking distance from metro. It will take you around 25 min to get to the city center using metro. There is a grocery in 2-3 min walking distance and a number of cafes and restaurants as well.

Meeting & greeted by a miserable older male receptionist around 11pm we had to wait whilst he fluffed around with paperwork until I spoke to him in Spanish and he then decided to assist our check in for our booked triple room.

Allocated a nice size room 328 being adequate but room was freezing cold and being 3 degrees outside was not welcoming for a four star property and please the website does need an update as things look totally different from the day that was made.

Beds were comfortable but under the beds were empty coca cola bottles , rubbish from past guests and cleaning was obviously done by Helen Keller or Stevie Wonder because I was appalled at the dust and lack of cleanliness in bathroom & bedroom.

On choice I would not stay here again as there are other properties of better value
within Madrid and that offer far better cleanliness, service and are pleased to welcome guests
In a time of recession .