The hotel pretends to be 4 stars, that's why it is very clean and the rooms are ok for a quick stay in Madrid, breakfast is ok, location is 5-7 min walking distance from metro. It will take you around 25 min to get to the city center using metro. There is a grocery in 2-3 min walking distance and a number of cafes and restaurants as well.

Meeting & greeted by a miserable older male receptionist around 11pm we had to wait whilst he fluffed around with paperwork until I spoke to him in Spanish and he then decided to assist our check in for our booked triple room.

Allocated a nice size room 328 being adequate but room was freezing cold and being 3 degrees outside was not welcoming for a four star property and please the website does need an update as things look totally different from the day that was made.

Beds were comfortable but under the beds were empty coca cola bottles , rubbish from past guests and cleaning was obviously done by Helen Keller or Stevie Wonder because I was appalled at the dust and lack of cleanliness in bathroom & bedroom.

On choice I would not stay here again as there are other properties of better value
within Madrid and that offer far better cleanliness, service and are pleased to welcome guests
In a time of recession .

We had 3 single beds in our room which was comfortable, clean and had a good shower in the spotless bathroom. The lighting was dim by the window but we could all sit happily on the other two beds. Free wi-fi was welcome - just had to ask at Reception for the code which lasted the length of our stay and worked on more than one computer at a time. The staff were friendly and spoke good English. We ate breakfast out in the local cafes- atmospheric and busy one on Calle Antonio Leyva by the Metro station. We found the bus and metro clean, cheap and easy to use and felt very safe. We enjoyed being in a local neighbourhood rather than in a tourist area. The hotel seems to have been upgraded since some of the previous posts.

The hotel was very nice, the bedrooms were clean ( I always carry my own blanket ) the restroom very clean but small for three people, but it worked. The breakfast buffet wa great a big selection each day we were their. The bus and taxi were located right outside the front door, if you take the bus keep your purse close to your body. Great shopping Madrid has so many malls but they are called " centro comercial". A must see is Plaza Mayor great place to walk around and do some window shopping, plus some very large stores near by. Toledo Spain is a must, before I forget restaurants open at 8:00pm just in case your like us early eaters. Great