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“Great location, room, hotel” 5 of 5 stars
Review of AC Aitana Hotel by Marriott

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AC Aitana Hotel by Marriott
4.0 of 5 Hotel   |   Paseo de la Castellana 152, 28046 Madrid, Spain   |  
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Special Offer
Hot rate & 15% off dinner
Ranked #111 of 457 hotels in Madrid
Matthews, North Carolina
Top Contributor
68 reviews 68 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
“Great location, room, hotel”
5 of 5 stars Reviewed May 27, 2012 via mobile

Last night in Madrid, great room, 9th floor with a terrace (thanks Tp Advisor). Staff was awesome. Location is fantastic, 5 minues to two different metros. Lots of restaurants in the area. Easy cab ride to the airport.

Only negative would be no Internet in the rooms. Free mini bar, always welcome!

Will stay next time in Madrid.

Stayed May 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Warsaw, Poland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 14, 2012

I stayed there for just one night 25 - 26 May - came for a football game - the location couldn't be better - just a short stroll from the stadium. For this a very big plus. I didn't read any reviews untill the return and was quite surprised by all great opinions. It is not that the hotel is completely on the wrong side - but it definitely lacks a Marriott touch and soul. The room we stayed in was tiny, furniture shabby, curtains cry to be washed !, the air-condition didn't work- it was really hot and humid. But since it was just one nigh and we came to the room late I didn't bother the staff with AC problem, but asked about it on departure. The lady in reception told me that the AC doesn't work at this time of the year - to them it was a cold season ! Another surprise came at breakfast - which to some tastes was quite ok, but to vegetarians no too much choice. Therefore I asked a waiter to prepare a "vegetarian sandwich" - it turned out to be a tuna sandwich:-). I write it with the laugh, the waiter was really convinced that "vegetarian sandwich" with tuna in it is perfectly normal:-). But Spain is not a good place for non-meat eaters after all. Overall - ideally located hotel with just ok inside.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 13, 2012

The trick is to ask for a room with terrace in the upper floor, they are teh bigest and have the terrace amenity. Otherwise, you will have maybe smaller or with little windows...

In the bussines center of the city is also near to the turist area and has plenti of options by METRO or Bus.

  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youngstown, Ohio
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 8, 2012

Stayed twice at this property in Dec and Jan 2011. Excellent service throughout. Good location easy access, nice rooms, beds, and bathrooms. Highly recommended.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2012

Excellent service , very helpful staff they can help you about whatever you want to know , and explain any place on the map they give you , the hotel was so clean accept one thing, once we entered the Hotel there was a bad smell , i don't know where it comes from but it's just only in the entrance ,and it doesn't really bother , Morning Buffet was really Yummy !! Room was very comfortable and clean , Mini-Bar was free , the location was perfect it's near the " Bernabéu Stadium " 1 minute walking only , we watched a football match the first day we came to Madrid and we had so much fun , everything was well organized .

The hotel was near everything you can easily go wherever you want because there was a metro station 3 minutes walking you only need to cross the street opposite to the hotel ,"El Corte Inglés shopping center " was 6 minutes walking .

I really advice everyone to choose it , it's Perfect and we will definitely choose it again .

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
142 reviews 142 reviews
67 hotel reviews
Reviews in 65 cities Reviews in 65 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed December 21, 2011

My overall rating is influenced by the fact that they let me leave everything in my room at no charge for two nights when I went to Barcelona - It was great to not have to pack and unpack and pack and unpack!

The rooms are a good size and comfortable. Work desks are a bit small. Bathrooms are nice and reasonably large - typical European style combo shower/tubs. Excercise room is tiny with out of date equipment - needs to be updated. Breakfast buffet is pretty comprehensive - easy and quick to place a no cost custom order in addition to the buffet. The lounge area is small but with good service and very reasonably priced drinks - electronic system to buzz the attendent ensures swift service.

Hotel was very conveniently located in relationship to my office. Also in an area with a number of good restaurants. All in all a good stay.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2011

Excellent service, always ready for any help you might need. Good location (close to Torre Picasso) and directly connected by subway to the airport (around 20 minuts depending on the terminal)

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about AC Aitana Hotel by Marriott

Address: Paseo de la Castellana 152, 28046 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#61 Romantic Hotel in Madrid
#64 Business Hotel in Madrid
#70 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Aitana Hotel by Marriott 4*
Official Description (provided by the hotel):
Modern comforts in a peaceful atmosphere for the business or leisure traveler; located next to the Santiago Bernabeu Stadium. ... more   less 
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid

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