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“Great option for Madrid lodging” 5 of 5 stars
Review of Ayre Gran Hotel Colon

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Ayre Gran Hotel Colon
4.0 of 5 Hotel   |   C/ Pez Volador 1-11 | Av del Doctor Esquerdo 117-119, 28007 Madrid, Spain (Retiro)   |  
Hotel amenities
Ranked #135 of 459 Hotels in Madrid
Chicago, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great option for Madrid lodging”
5 of 5 stars Reviewed February 13, 2014

This hotel hotel has been continually updated and revamped since its construction c 1970. The rooms are well appointed and I found the bed to be delightful, despite the previous reviewer's comments. It is a bit out of the city center, north of Retiro, but the Metro stop is quite close.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, February 14, 2014
Dear customer,

We are glad that you have had happy experience with us.

Many thanks for your kind comment about us and we hope to see you again.

Best regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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821 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • Dutch first
  • English first
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English first
Maasmechelen, Limburg, Belgium
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 12, 2014

Rooms are modern, hotel is nice and clean.
Breakfast was basic but good, fresh juice and great coffee.
BUT a hotel is all about getting a good rest, this is where they fail, low quality beds, too hard to get a good sleep.
Cleaning service woke me up 3 times, even with the DO NOT DISTURB sign...

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, February 14, 2014
Dear customer,

First of all many thanks for choosing our hotel during your stay in Madrid.

We take note about your comments and we are going to improve these things that you mentioned to make your next stay a more pleasant one.

Kinds regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, England, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 2, 2014

Great hotel and we got a fantastic bargain on a room upgrade to a junior suite. Very helpful staff with lots I local information. Location to the metro is superb and lots of things within walking distance. Would definitely recommend this hotel.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, February 6, 2014
Dear Amanda,

First of all thank you very much for your kind comments about us.
We are delighted that your experience was a success, so we look forward to seeing you again.
Kinds regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2014

Myself and my boyfriend had stayed in a sister hotel to this one last year in Barcelona, so we knew that we would like the hotel before we even arrived! The hotel is very modern and stylish, and very clean! The staff are very friendly and helpful! The rooms are quite pretty and have everything that you might need! Very comfortable and cleaning services everyday!
The only slightly negative thing to comment on, is that the hotel is a little out of the way. Its very close to the Retiro Park, which is really nice! But to walk to the Gran Via would be about an hour! However there were taxi's constantly outside the hotel, which were reasonably priced!
Overall was a great hotel, and would love to stay again, or in another of the sister hotels! :)

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, January 30, 2014
Dear customer,

First of all many thanks for choosing us for your stay in Madrid.
We are glad that you have had a happy experience with us.
We look forward to seeing you again.

Kind regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 28, 2014

Stayed for two nights at this hotel. It was ideally situated for the concert we were seeing at the Palacio de desportes which was only one metro stop away. The hotel was modern, clean and very good value. The room was great and the bathroom modern with a very good shower !!!
Staff were friendly and helpful. The on-site cafeteria was just the job for a cup of coffee in the morning and the man who seemed to be running it single-handed was pleasant and friendly.

Would definitely stay here again !!!!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, January 29, 2014
Dear vickijj,

Thank you very much for such a lovely review. We really appreciate your comment about us.
We look forward to seeing you again.
Kind regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ilminster, United Kingdom
Top Contributor
77 reviews 77 reviews
30 hotel reviews
Reviews in 41 cities Reviews in 41 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 17, 2014

This is a great value hotel, but the room was stifling. We asked for the aircon to be lowered (it was at lowest setting we could access) but we were told this was the lowest the hotel would accept. In the end, had to ask for locked window to be opened. To be fair, my partner is Spanish, so it isn't just the Brits moaning, it was the Spanish as well! Everything else was fine...Oh except the electrics failing to work for hairdryer and bathroom socket, fortunately I had brought my own so it was OK. If you want a good value place, this is it, just ask for a quiet room and a window that opens!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, January 21, 2014
Dear Customer,

Many thanks for your comment and for choosing us during your stay in Madrid.
We will make sure that we are improving this aspect you mentioned.
Thank you for help us with your feedback,

Best regards,

Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 14, 2014

Stayed for 4 nights in Jan 2014 on a city break. Although outside the central city area, the Sainz de Baranda Metro station is a 2 min. walk away. Metro from airport takes @ 20 mins and into centre usually 5 mins. It's a delightful 30 minute walk across the Retiro Park to the Prado. Hotel is excellent value: clean, comfortable and quiet rooms with good sound insulation. We requested a quiet twin room on upper floor and this is exactly what we got. Staff go out of their way to be helpful. Small supermarkets nearby and a few restaurants & bars, though most don't serve food until after 9.00pm as is the Spanish way! Well worth the money!

Room Tip: Busy road outside so ask for upper floor.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, January 15, 2014
Dear customer,

First of all, thank you for your kind comments about us.
We are delighted that your experience was a success.
Thank your for help us with your feedback,

Kind regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayre Gran Hotel Colon

Address: C/ Pez Volador 1-11 | Av del Doctor Esquerdo 117-119, 28007 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Retiro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#83 Luxury Hotel in Madrid
#106 Business Hotel in Madrid
#120 Romantic Hotel in Madrid
#123 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ayre Gran Hotel Colon 4*
Number of rooms: 362
Official Description (provided by the hotel):
The Ayre Gran Hotel Colon is located near the Paseo de Arte and the famous Retiro Park. In addition to its superb location, the hotel offers 359 modern rooms each with a fully-fitted bathroom, air-conditioning, and internet connection. Most rooms have a terrace and are WI-FI equipped. Guests can also enjoy 3 restaurants, a bar, conference rooms, gym, hairdresser, sauna, and private garage. An expert team of professionals specializes in organising meetings, conventions, and banquets. ... more   less 
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Also Known As:
Ayre Gran Madrid

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