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“Good business hotel” 4 of 5 stars
Review of AC Hotel Avenida de America by Marriott

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AC Hotel Avenida de America by Marriott
3.0 of 5 Hotel   |   Cartagena 83-85, 28028 Madrid, Spain   |  
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Ranked #229 of 458 Hotels in Madrid
München
Top Contributor
110 reviews 110 reviews
49 hotel reviews
Reviews in 45 cities Reviews in 45 cities
58 helpful votes 58 helpful votes
“Good business hotel”
4 of 5 stars Reviewed June 28, 2013

I like AC hotels in general and this one in particular. In the Marriott universe the AC hotels (which joined the group a year ago or so) are no-nonsense hotels with modern designed rooms (dark wood furniture, wooden floors) approximately at the level of a Courtyard, but in my view preferable.

In my few trips I had no issues with the rooms, I received status-driven upgrades to rooms, which did not have any noise issues.

The bed is good, a bit firmer than usually with Marriotts, but comfortable. Bathroom is reasonably sized and nice.

The minibar is (other than last year) not free any more, but priced fairly.

Breakfast was included in my rate. It is good, but a bit basic. I recommend to avoid the "industrial" scrambled eggs. Coffee is powered by Nespresso. A nice touch.

Overall I clearly recommend the hotel. It's not glitzy, it is actually very utilitarian. But it is in a charming way.

Room Tip: rooms in the numbers area of x02 to x18 should not have noise issues.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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230 reviews from our community

Traveler rating
    49
    128
    39
    9
    5
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24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Dutch first
  • English first
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English first
Monza, Italy
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 25, 2013

I use this hotel when I am on business trip in Madrid. It is not in the center, but it is well connected, the subway station of Cartagena is practically out of the door, and the Avenida de America station, cross-way to all the main lines, is just a few meters away. The hotel is well maintained with nice and clean rooms. Personnel is friendly. Unlike other Marriott hotels, there is no lounge.

Room Tip: Although it is not on the the main road, a front room can be noisy. You better ask for a side or bac...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oslo, Norway
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 9, 2013

I stayed in this hotel for three nights. The breakfast was average, little hot food. The service was ok. The bed was excellent. I had a room above the reception facing the street. Lots of noise from street cleaners, cars, garbage-cans ++. The room was clean. Lots of hot water and a good standard. No safe in the room.

Room Tip: Choose a room not facing the streets.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 26, 2013

Stayed here for a Business trip. It started well, Reception were very helpful and friendly and the rooms were clean, however if you are looking for a good night sleep, don't stay here! The roads surrounding the hotel are so noisy throughout the night that none of our group slept well the entire stay. The windows unfortunately do not block out any noise so cars, car horns, bin men and people can all be heard even on the fourth floor!! The room service was also shocking, my salad was so bad I actually left the entire thing (how can you muck up a salad)?? and it remains the only hotel where I was seated for breakfast at a dirty table with no attempt to clear it before I sat down. For such a beautiful city, there are many other hotels - do not stay here and be left with disappointing memories of beautiful Madrid!

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Burbank, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2013

Business Hotel with No business center to even print or make copies or even a PC. So its a good stop over hotel. Used this hotel as a stop over when flying out of Madrid to US. Good location near the end of highway to airport, Walking distance to Subway if you need to go to city. But tough to locate when driving and the hotel parking is really tight/narrow to drive down and park. Breakfast was really good. Rooms were excellent, good beds for a best night sleep and shower a large size hardwood floor room, sofa and a work center. No noise from outside. The room I had stayed even had a private balcony. Wireless issues existed when i stayed, maybe from for my room - but other than that was a great hotel. Reception staff speak English.

Room Tip: Ones back of the hotel facing the small no traffic street.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
Top Contributor
103 reviews 103 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 11, 2013

This is a very nice hotel, but it is rather far away from the central tourist district. There is a bus a half block from the hotel that goes there though, so it is fine. The hotel is clean, modern, and quiet. It does not feel like a standard Marriott. The staff is helpful. Overall I'm glad I stayed there.

Stayed March 2013, traveled solo
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Derbyshire
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 7, 2013

Stayed here on business for two nights. I was going to give 4 stars, but when I thought about it I had to push it to 5. Service was excellent (despite my almost total lack of Spanish) from the moment I walked in and for this standard of hotel in a European capital city prices were reasonable from the room through dining to the bar. Room was large, well equipped (free wi-fi with good signal) and comfortable, food was very good and service attentive an polite. Will definitely stay again when I'm in town

Room Tip: High floor will get you away from the noise created by late night rubbish collection
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Avenida de America by Marriott

Address: Cartagena 83-85, 28028 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #229 of 458 Hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — AC Hotel Avenida de America by Marriott 3*
Number of rooms: 144
Official Description (provided by the hotel):
Hotel offers modern facilities; located next to the Juan Carlos I fair encloser, near public transportation and the motorways. ... more   less 
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid

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