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“Great bed, lots of noise from street” 3 of 5 stars
Review of AC Hotel Avenida de America by Marriott

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AC Hotel Avenida de America by Marriott
3.0 of 5 Hotel   |   Cartagena 83-85, 28028 Madrid, Spain   |  
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Hot rate & 15% off dinner
Ranked #227 of 457 hotels in Madrid
Oslo, Norway
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Great bed, lots of noise from street”
3 of 5 stars Reviewed May 9, 2013

I stayed in this hotel for three nights. The breakfast was average, little hot food. The service was ok. The bed was excellent. I had a room above the reception facing the street. Lots of noise from street cleaners, cars, garbage-cans ++. The room was clean. Lots of hot water and a good standard. No safe in the room.

Room Tip: Choose a room not facing the streets.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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228 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • German first
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English first
London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 26, 2013

Stayed here for a Business trip. It started well, Reception were very helpful and friendly and the rooms were clean, however if you are looking for a good night sleep, don't stay here! The roads surrounding the hotel are so noisy throughout the night that none of our group slept well the entire stay. The windows unfortunately do not block out any noise so cars, car horns, bin men and people can all be heard even on the fourth floor!! The room service was also shocking, my salad was so bad I actually left the entire thing (how can you muck up a salad)?? and it remains the only hotel where I was seated for breakfast at a dirty table with no attempt to clear it before I sat down. For such a beautiful city, there are many other hotels - do not stay here and be left with disappointing memories of beautiful Madrid!

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2013

Business Hotel with No business center to even print or make copies or even a PC. So its a good stop over hotel. Used this hotel as a stop over when flying out of Madrid to US. Good location near the end of highway to airport, Walking distance to Subway if you need to go to city. But tough to locate when driving and the hotel parking is really tight/narrow to drive down and park. Breakfast was really good. Rooms were excellent, good beds for a best night sleep and shower a large size hardwood floor room, sofa and a work center. No noise from outside. The room I had stayed even had a private balcony. Wireless issues existed when i stayed, maybe from for my room - but other than that was a great hotel. Reception staff speak English.

Room Tip: Ones back of the hotel facing the small no traffic street.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
Top Contributor
103 reviews 103 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 11, 2013

This is a very nice hotel, but it is rather far away from the central tourist district. There is a bus a half block from the hotel that goes there though, so it is fine. The hotel is clean, modern, and quiet. It does not feel like a standard Marriott. The staff is helpful. Overall I'm glad I stayed there.

Stayed March 2013, traveled solo
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Derbyshire
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 7, 2013

Stayed here on business for two nights. I was going to give 4 stars, but when I thought about it I had to push it to 5. Service was excellent (despite my almost total lack of Spanish) from the moment I walked in and for this standard of hotel in a European capital city prices were reasonable from the room through dining to the bar. Room was large, well equipped (free wi-fi with good signal) and comfortable, food was very good and service attentive an polite. Will definitely stay again when I'm in town

Room Tip: High floor will get you away from the noise created by late night rubbish collection
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 5, 2013

Spent 2 nights using Marriott points in this modern, spacious hotel in Madrid after 5 nights in Barcelona and a high-speed train ride for 2.5 hours. (highly recommend if you want to travel between these two cities - comfy, fast and cheap in my humble opinion)

These hotel is located in the north west side of Madrid - yeah on the map it's far away from the attraction, BUT... the metro station "Cartagena" is just behind the hotel so really no complain.

Within walking distance (15 minutes) is where the famous bull ring Plaza de Toros is. From there you can take another metro line right into the city centre for all the attractions.

Since we stayed in this hotel by using Marriott points I really have no say about the value but I overheard another party checking in and the price is still very good. What's more? oh, mini bar is free - yes , FREE! can you believe this?

We got our roof top room with a marvelous skyline of Madrid through the spacious balcony in our room. Room is huge, clean with contemporary deco. Bed is comfortable to our liking (we hate soft mattress btw). Bathroom is nice and stocked with nice amenities (did I say free mini-bar?)

The little road the hotel sits on has a lot of bars and small places for drink and food, very convenient.

What could make our stay better was if there is free wifi ..... oh well. We are still happy.

Our two nights in Madrid was really amazing - good food, good hotel, lots to see.

We just love Spain........

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2013

Back again at the AC Hotel in Madrid. Regular stop for me here when on business. For the area I work in you cannot beat the location and value of this hotel. Great business rooms, small, but functional gym on site, decent food in the resturant for late night meals and free wifi in the lobby!! Marriott points as a bonus.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about AC Hotel Avenida de America by Marriott

Address: Cartagena 83-85, 28028 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #227 of 457 hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — AC Hotel Avenida de America by Marriott 3*
Official Description (provided by the hotel):
Hotel offers modern facilities; located next to the Juan Carlos I fair encloser, near public transportation and the motorways. ... more   less 
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid

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