Just returned from a short break, staff couldnt have been friendlier. Hotel is spotless if a little dated. The breakfast was exceptional! Tapas bar was really good, as was the wine served and for a city hotel the cost of drinks was far cheaper than any other city I have been to. Hotel staff very helpful in recommending a steak restaurant on the Plaza mayor and offered to arrange a taxi to the airport which we didnt need as on our return we used the underground which was easy to use and a fraction of the cost. One evening the door was tapped and the hotel bar staff presented us with a selection of cheese and ham as a gift from the hotel! Excellent!