Great located, close to Plaza de Opera and just a 5 min walk to Plaza del Sol and the main square, Plaza Mayor. The hotel is comfortable and has big rooms with air con and comfy beds. Although I'd prefer fluffy carpet in a hotel instead the wooden floor, this one had a nice sleek wooden floor. The downside of the hotel, especially if you are there for business and need your clothes to be ironed, they don't have an iron in the room and they can't provide one from the reception either. They're only service re this matter is an old fashioned press in the room which doesn't do anything or the laundry service which asked us for 9.50 Euros for ironing a shirt... yeah right. Everything else is good and they seems to take good care of the hotel. Beware at check in you must have an ID (passport or your local country ID) otherwise the driving license is not considered and you might not be able to check in (so take care people from the States or UK as I know your drivers license is considered an ID in your country, not in Spain :|).