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Tryp Ambassador: Traveler Reviews

4.0 of 5
Cuesta de Santo Domingo 5, 28013 Madrid, Spain
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Tryp Ambassador
Ranked #104 of 456 hotels in Madrid
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372 reviews from our community

    Trip type
Traveler rating
    116
    154
    63
    26
    13
Date Rating
Valencia, Spain
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Good location”
3 of 5 stars Reviewed February 15, 2013

Great located, close to Plaza de Opera and just a 5 min walk to Plaza del Sol and the main square, Plaza Mayor. The hotel is comfortable and has big rooms with air con and comfy beds. Although I'd prefer fluffy carpet in a hotel instead the wooden floor, this one had a nice sleek wooden floor. The downside of the hotel, especially if you are there for business and need your clothes to be ironed, they don't have an iron in the room and they can't provide one from the reception either. They're only service re this matter is an old fashioned press in the room which doesn't do anything or the laundry service which asked us for 9.50 Euros for ironing a shirt... yeah right. Everything else is good and they seems to take good care of the hotel. Beware at check in you must have an ID (passport or your local country ID) otherwise the driving license is not considered and you might not be able to check in (so take care people from the States or UK as I know your drivers license is considered an ID in your country, not in Spain :|).

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask SinzianaDulama about Tryp Ambassador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mugla Turkey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent Hotel in a great location for exploring the city”
5 of 5 stars Reviewed February 9, 2013

Before booking this hotel I had spent many hours exploring the options on offer and something that would suit our budget. I am myself a hotel manager and have been in tourism for many years so I can read between the lines of others reviews on hotels. If I wanted to pay a lot of money then i could quite easily book a pricey 4 star or 5 star hotel with newly refurbished rooms with upto date technology, decor and facilities. However this would have cost me twice as much, in my world you get what you pay for and if you do your homework then there should be no surprises. The Ambassador yes is an old hotel but you know that anyway when you book, and we wanted a traditional hotel so it was exactly as we expected and offered very clean comfortable rooms. I found the quality of linen outstanding, we spent very comfortable sleeps in a huge clean bed. The reception were quick and efficient, the free wifi excellent, housekeeping excellent, the restaurant was also very good, the building itself was magnificent. A great location and easy to find from the airport using the underground rail system....just remember to get off at the Opera. We totally enjoyed our stay and the price we paid for what we received was excellent......

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sharon A about Tryp Ambassador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier H, Gerente at Tryp Ambassador, responded to this review
February 12, 2013
Dear Sharon,
First of all, I would like to thank you for your kind words about our hotel as well as for having taken the time to share your experience with the traveller community.
We are committed to improve our services every day and your comments tell us that we are moving in the right direction.
We also hope to welcome you again in our Tryp Ambassador Hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
“A great location for Madrid”
4 of 5 stars Reviewed January 19, 2013

TRYP Ambassador was clean and comfortable a minutes walk to the Opera house, 2 mins to the Palace and 5 mins from everywhere. We'd stay there again for the convenience. The hotel staff were very friendly and helpful. Book a taxi back to the airport through them so you don't get ripped off like we did. Taxis from the airport add about 14euros surcharge, then an extra 7 or 8 per bag. so 30 turned into 50euros!
I also thoroughly recommend the Tapas tour and the Segway tour but book those online before you go. Do the segway tour as soon as possible so you can see the area you'd like to visit after. We went everywhere :-) Take gloves as your hands get chilly.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Gillchelt about Tryp Ambassador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
70 reviews 70 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
“Hotel is not just old, but a bit tired.....”
3 of 5 stars Reviewed January 9, 2013

In general the hotel is OK. Good location, large rooms, friendly staff. However the hotel is becoming old and more important it becomes a bit "tired". Old funiture, carpets, otdated bathrooms and so on. Make sure not to book a room at the front (street) side of the hotel. It is noisy and the window isolation is also.... old!

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Ronald D for Madrid
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Top Contributor
113 reviews 113 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
“Lovely old fashion hotel, in good location”
4 of 5 stars Reviewed December 30, 2012

Nice hotel, good location. Thou hotel is old but they were pretty well maintained. The room had good ventilation and within walking distance to shopping, attractions and restaurants.
Bathrooms not very big but of decent size with all the amenities.

Room Tip: Recommend visitors to stay there for convenience. Buffet breakfast spread is good too
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by ChanML for Madrid
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tryp Ambassador

Also Known As:
Tryp Ambassador Hotel Madrid
Tryp Ambassador Hotel
Tryp Hotel Ambassador
Tryp Hotel Madrid
Address: Cuesta de Santo Domingo 5, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#62 Family Hotels in Madrid
#67 Luxury Hotels in Madrid
#96 Business Hotels in Madrid
Price Range: $
Hotel Class:4 star (4*)
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