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AC Hotel Carlton Madrid by Marriott: Traveler Reviews

4.0 of 5
Paseo De Las Delicias 26, 28045 Madrid, Spain
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AC Hotel Carlton Madrid by Marriott
Ranked #100 of 456 hotels in Madrid
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627 reviews from our community

Traveler rating
    221
    289
    84
    19
    14
See reviews for
Families
72
 
Couples
247
 
Solo
37
 
Business
42
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Turin, Italy
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
“Quite good hotel in perfect location”
4 of 5 stars Reviewed November 30, 2012

The Carlton is located in a very good position, very close to Reina Sofia museum and not far from Atocha station. Service in the hotel is good as well, in particular breakfast with a really four stars quality. Rooms are spacious even in my case (I had a single one), but maybe you would better ask for a room not at lower floors due to the heavy traffic outside. Price is not expensive, considering the hotel in the very center of Madrid and people at the reception are quite polite and responsive. All in all not a bad choice to stay or visit Madrid.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calabasas, California
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Modern Boutique Hotel - Great Location”
4 of 5 stars Reviewed November 29, 2012

A comfortable modern boutique hotel just steps from the Atocha Station and Metro stop. We walked to Reina Sofia, Prado and the Botanical Gardens and even a Starbucks. The rooms were well designed to maximize sleeping, storage and sitting space and the beds were comfy. A terrific bathroom with a giant jacuzzi tub separate from a walk in shower and heated towel bar. The inside courtyard room was a little dark but quieter than the street facing rooms. The gym is small but well designed and very clean with a terrific shower.The breakfast buffet left a lot to be desired, even when it was complimentary. The desk personnel were friendly and we felt safe walking back even at 1am after a later dinner.

Room Tip: Interior rooms are quieter but a little darker.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ/India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great location! Great hotel!”
4 of 5 stars Reviewed November 21, 2012 via mobile

Stayed here for two nights. We loved that everything was walking distance from the hotel. The rooms were spacious enough for 2 adults and 2 kids. Breakfast was great. The decor was modern and tasteful. We walked to the Prado and park and took the red bus all around town. There were great restaurants all around, just be prepared that Spanish food is very different from American cuisine...though quite delicious. We stayed at AC HOTELS all around Spain and were not disappointed! Great value for money and consistent Marriott quality. Note: if you are driving a car this hotel is hard to find ( get a GPS)!

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo
Top Contributor
53 reviews 53 reviews
48 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
“Nice rooms and free minibar!”
4 of 5 stars Reviewed November 19, 2012

Rooms are modern, well kept. Minibar is complimentary and it is a great ideia. They should make wifi in rooms complimentary as well. Breakfast was OK. We got a great rate through hotelsclub, around EUR 100 for a triple room inclusive of breakfast. Would stay again.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Good Hotel in a convenient Location”
3 of 5 stars Reviewed November 18, 2012

Good hotel close to Renfe Atocha train station and walking distance from the"Golden Triangle of Art", The Prado, Thyssen-Bornemisza, and the Reina Sofia museums. Room was small which is typical of most European hotels but clean and comfortable. The front staff was very helpful and knowledgeable.

Overall a good hotel and great for guests who are stickler for Marriott points.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about AC Hotel Carlton Madrid by Marriott

Address: Paseo De Las Delicias 26, 28045 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #100 of 456 hotels in Madrid
Price Range: $
Hotel Class:4 star (4*)
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AC Hotel Carlton Madrid by Marriott
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