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“Excellent hotel” 5 of 5 stars
Review of Vincci Capitol Hotel

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Vincci Capitol Hotel
4.0 of 5 Hotel   |   Gran Via 41, 28013 Madrid, Spain (Centro)   |  
Hotel amenities
Ranked #120 of 453 Hotels in Madrid
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed September 7, 2013 via mobile

My son and I have just got back from staying at the vincci capitol excellent hotel good location bit expensive for breakfast hence we did not have it plenty of restaurants that serve cheaper breakfasts location perfect for all sightseeing shopping and the metro is easy and cheap to get to and from airport 5€ overall lovely hotel and staff very helpful and we will stay here again on are next trip to Madrid

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, September 9, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We would also like to mention with regards to our breakfast buffet that its price is 15,40 euros per person and includes fruits, vegetables, omelettes, eggs, salads, cheese, cold meat, coffee, chocolate, juices, churros, cakes, yogurt and dietetic food, along with many other products.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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838 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Mountain View, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013

Great location for shopping, theater etc. Walking distance to Plaza de Cybeles, a short taxi drive to Plaza de Mayor- which is an old neighborhood with great personality and many great, restaurants and tapas bars. Also a short taxi ride to The Prado Museum. Rooms are not large, but not tiny, bathrooms are roomy as well. Hotel was clean, modern, with Rooftop lounge areas with views. I had actually thought I was booking the Vincci 66 which has fabulous views from rooftop lounge... but ended up booked here which turned out fine.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 16, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 9, 2013

My husband and I just checked out a few hours ago, and were very satisfied. This is our second time staying here, and we really enjoyed it. We were happy that the price was about half the price from when we stayed there two years ago, and that the quality was still the same. When we checked in, Paco at the front desk, was very friendly and was able to find us a room before the check in time! The room was very clean and the air conditioner worked well. The bathroom also had great lighting, and there was a nice deep bathtub.
We love the location of the hotel and were able to walk everywhere! A metro station is right next to the hotel, and we got from the hotel to the airport in 40 minutes and for 5 euros each. We can't wait to return to Madrid and stay here!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 10, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 9, 2013

This is the second time that I have stayed at this hotel. The location is good making it easy to walk to the museums, shopping, the park, and a variety of restaurants. The hotel is very basic but comfortable.

Room Tip: Rooms in the back or on the side are quiet.
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 10, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
1 review
5 of 5 stars Reviewed August 7, 2013

I have stayed at the Vincci Capitol on 4 occasions and every time have been treated as someone special by all of the staff.

The hotel has every facility one could wish for and the service is excellent.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 8, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Rhode Island
1 review
3 of 5 stars Reviewed August 5, 2013

My husband and I stayed at Vincci Capitol for 4 nights. The hotel is very conveniently located to the main attractions in Madrid. The staff was kind and courteous and always willing to help. The hotel has a wonderful balcony in which you can enjoy drinks and a sunset view. There is a also a very nice bar area to relax. The rooms are clean and spacious. It was a wonderful experience!

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 6, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed August 4, 2013

Very nice hotel in the centre of Madrid
Best location - Gran Via - one of best streets.
Most of must-see places around the hotel
Terrace is very good and accessible - little disappointed that it was closed by 11.
Good and comfortable room
Just opposite to Metro Station
Good Breakfast.
Soft spoken English Speaking staff.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 5, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Capitol Hotel

Address: Gran Via 41, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites
Hotel Style:
#55 Business Hotel in Madrid
#72 Luxury Hotel in Madrid
#109 Romantic Hotel in Madrid
#131 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vincci Capitol Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
In the heart of Madrid: the Hotel Vincci Capitol, located right on the Gran Vía and Plaza Callao. It is a building symbolic of Madrid’s “Art Deco” civil architecture. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, Cines Capitol. ... more   less 
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Also Known As:
Vincci Madrid

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