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“Supeeeer” 5 of 5 stars
Review of Hotel Atlantico

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Hotel Atlantico
4.0 of 5 Hotel   |   Gran Via 38, 28013 Madrid, Spain (Malasana)   |  
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Ranked #6 of 453 Hotels in Madrid
Certificate of Excellence 2014
cambridge
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Supeeeer”
5 of 5 stars Reviewed December 10, 2012

We stayed here for our trip in Madrid for 3 nights. The accomodation was very very nice and the staff very helpful. The room was quite big. I loved the old fashion style! I highly recommend this hotel for a trip in Madrid.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, December 17, 2012
Dear Amber T,

Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about the accomodation, room size, decoration style and staff.

Thank you also for your recommendations. It will be a pleasure to host you again in future.

With best regards
Eva García
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,545 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
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AZ
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 9, 2012

I stayed a week at the Atlantico in October and was very pleased with everything about the hotel: accommodation, service, housekeeping, location and great breakfasts. My room was a double superior overlooking the Gran Via and by stepping out a pace or two on the Juliet balcony I had incredible views of the skyline and street action below. The room was spacious and light and a good size, and I would advise booking a superior room for anything over a stay of 2-3 days if like me, you don’t do well in small spaces. The bathroom was excellent in every way, and the cleanliness throughout gets an A+.

Another A+ goes to the staff: front desk, housekeeping, and a special mention to the friendly helpful young man who supervised the breakfast buffet several mornings. A surprising addition to that ample spread was a bottle of cava positioned right next to the orange juice for those who liked their morning mimosas.

One thing that struck me about the hotel was how quiet it was... one would imagine traffic noise 24/7 but it didn’t happen that way unless bedroom windows were thrown open. The double glazing on doors and windows is sufficient to block out all noise, and in my room I never had a problem.

A block away there’s a Corte Inglés that has a supermarket at the basement level, and there one can find just about everything you’d find in a US Safeway. Great place to stock up on snacks, bottled water and vino!

The prices were very reasonable as I was able to book a special from the Trip Advisor website. As I remember, for seven nights it was 40% off per night, a true ‘ganga’. I plan to return next spring and will watch the site to see if if they continue to offer the specials next year. But if not, I’ll still return to the Atlantico -- I’ve stayed in a lot of hotels in Madrid over the years and this one is the best!

Room Tip: double superior high up facing the Gran Via
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, December 17, 2012
Dear primrose87.

Congratulations for the two beautiful pictures and thank you for putting on line.

We are very pleased to read your comments about the high standing for our cleaning and staff. Our team strive to deliver the highest levels of personal service and everyone in the team, including the management, like to engage with our guests at every opportunity.

Thank you also for your comments about the hotel location and the soundproof of our rooms.

Finally, thank you also for having shared your satisfaction with us and other travelers.

We are looking forward to another chance to host you.

Warmest regards,
Eva García-Assistant Director
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Helsinki, Finland
Top Contributor
190 reviews 190 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 5, 2012

Visited hotel Atlantico in october 2012 for 4 nights. Old fashioned and stylish, good spacious rooms, decent breakfast, great bar/terrace on the roof. The location is just perfect with metro station and restaurants nearby.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, December 10, 2012
Dear Henrik M.

Thank you for your honest observations and feedback.

We are very sorry that you has not been hundred percent satisfied with your expectations because the style and decor of the hotel were not to his liking. Please note we try to follow the decoration of the building built at the beginning of 1900 with French style.

On the other hand it is glad to know you enjoyed the location, breakfast, size of the room and the roof bar.

Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you.

Sincerely,
Eva Garcia
Assistant Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 5, 2012

Our stay at the Hotel Atlantico was absolutely brill! The hotel was super clean, great location, the staff just couldn't do enough for us! I would highly recommend the hotel to anyone going to Madrid! Just super!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, December 10, 2012
Dear Patricia D.

Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our cleaning, location and the services provided by our staff.

Thank you also for your highly recommendations.

It will be a pleasure to host you again in future.

With best regards,
Eva García
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 2, 2012

13 of us stayed at this hotel for 3 nights. And each one of us loved it from day 1. The location is TERRIFIC. There's a metro right outside this hotel that takes you all over. Puerto De Sol is about 5 mins walk.

The staff at this hotel are wonderful. They speak english are very warm, welcoming, helpful and extremely adjusting. The hotel is kept clean and rooms are well maintained. Breakfast costs about 9 Euros. There is also a pizza place next door thats open 24 hours. Thats a big savior especially when you come back from a long night party..

In short -- superb place and definitely consider it, if you can afford it..

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, December 4, 2012
Dear M.Pek.

Thank you for your review and the summary of your stay. It is really appreciated.

I am very pleased that you enjoyed your stay with us and you found the location terrific to be easy access to all areas of Madrid. Please rest assured all guest comments are shared with team members on a daily basis. I am also happy to hear that you liked the breakfast and cleaning.

Thank you again and we do look forward to having you stay once again in the near future.

Yours sincerely,
Eva Garcia
Assistant Director
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Orlando, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2012

We spent the last week of September at the Hotel Atlantico, and it was one of the nicest places we've ever stayed in! It was stylish, conveniently located, well shaded for sleeping, clean, and abundantly stocked with toiletries. The hotel had great closets, an accommodating staff, access to computers in the office upstairs and good maid service. The top floor had beautiful views, a nice bar area, comfy couches and an outside terrace for relaxing. The ONLY thing we had an issue with was the noise. Our room was just below the community area on the top floor, and we consistently heard noise from above. It sounded like chairs were being dragged across the floor, and the sounds were so loud, it was as if it were happening in our room.

I would highly recommend this place, but not the floor just below the top one, and just in case the sounds occur in other rooms, a set of earplugs.

Sweet dreams and happy wanderings in Madrid!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, December 4, 2012
Dear turntheothercheek.

We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you liked the hotel, decoration, location, public areas and the staff service.

We deeply apologize because the problem with the noise from the top floor in your room and I am very sorry this inconvenience has disturbed you during your stay. Please note this is the reason because we close the bar at 11.30PM, even many customers claim because they say it is too early. I really appreciate very much your remark which constantly help us in improving our standards and the service to our guests.

We very much hope to have the opportunity to welcome you back soon.

Warmest regards,
Eva García-Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Atlantico

Address: Gran Via 38, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Madrid
#4 Luxury Hotel in Madrid
#6 Romantic Hotel in Madrid
#45 Business Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Official Description (provided by the hotel):
Luxury 4 star hotel on the Gran Via Madrid, beside the Callao metro station and just 2 minutes from the Puerta del Sol. Free Wifi access through the hotel, soundproofed rooms and free shuttle to the hotel from Barajas Airport. Breakfast Buffet with panoramic views of the Gran Via and enjoy our terrace with panoramic views of downtown. ... more   less 
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Also Known As:
Atlantico Hotel
Hotel Atlantico Gran Via Madrid
Hotel Atlantico Madrid Centro

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