The rooms are small and old, the beds are unconfortable and have long pillows (who uses them anymore?!?) and the bathrooms fall to pieces. The receptionists are stroppy and they do not make any efforts to feel you welcome (what about telling me about the wifi password at check-in BEFORE I ask for it from the room without forcing me to come down and collect it?).

Breakfast is poor and overcrowded. On top of this, sleep quality is compromised by the wooden floors which assure you noise at every given hour of the night.

I will ask my company to take it out from our list for sure.

We were in for a shock when we entered the room, we had heard the mid size hotels rooms were basic but this is v basic. Having said that, the room was clean and comfortable (linen not v clean) but after a while we didn't care. It is convenient, the staff was super helpful (I left 2 pieces of my jewellery on the side board and called from Toledo, the receptionist kept it safely). For the price, the hotel is fine, breakfast is good and rooms clean! We would stay here again, esp for the staff!

Hotel was ok. Staff is excellent, but the rooms you can here other people... Worst WIFI ever.. Runs really slow...plus the password changes every day... Why not do it like most hotels and tie to last name and room #?

I gave it 3 stars only due to their excellent staff.

I didn't expect the world when I booked a three star hotel. What I didn't expect is a two separate beds with wheels on them that would move if you sat on them, or lay on them.
Every morning, the beds were moved around, a friend fell through the two of them when she sat in the middle of them.
Every morning I hear the service personnel knocking on my neighbors' doors and walk around in their rooms. I'd be surprised if the walls were made of much more than wood.

Positive is only the Wifi, which is free, even though it's advertised as free only in the lobby.
You can get coupons for 24 hours of free Wifi at the reception. It's really poor quality, though. For free, of course, that's better than nothing.

For me, it was the first and last time in an NH hotel.