Was there for 5 days in July. Excellent location-across from Prado. Center of everything. Service was excellent . Rented a car and the doormen parked the garage and the hotel charged no fee.The food was excellent. Nothing like sitting in the garden for breakfast, lunch, dinner, and drinks. The hotel is old world as were the rooms,but spotlessly clean and a joy to be in.
Special kudos to the concierge staff. I needed to cancel the balance of the trip due to an emergency in the States. They helped me cancel hotels and get on the next avialbale Iberia flight to Miami. They could not have been more helpful and understanding.
I highly recommend the hotel and will return there when in Madrid