The Ritz in Madrid is like a stylish lady of a certain age who knows that younger women are more attractive but who can still charm a suitor with her old-fashioned, well-honed wiles. We stayed there for three days in mid September. They showed us two rooms, one smaller but on an inner courtyard, the other larger, with a view over the Prado. We opted for the former because of our concern about noise from the street, and were not disappointed. It was quiet. Little things make a difference: (1) an excellent mattress, (2) really luxurious bathrobes and towels; (3) having a printed newspaper of your choice delivered to your door (such a change from reading it on your tablet) and (4) free wifi. (It is scandalous that some hotels, especially at the high end, charge for something that has no marginal cost). In addition the public rooms were very pleasant. By contrast, the fitness room, although stylish, was perfunctory, and the corridors were slightly dank, with one seeming to smell of smoke. The staff were without exception pleasant, though not always efficient. Waiters in the restaurant had poor peripheral vision and some odd views about where people might like to sit. The food at breakfast was excellent, but the service slow on one day when a side room was used owing to an event in the main restaurant. Tea in the garden was a disappointment. The garden itself is on a busy road, separated by greenery, which masks the sight but not the sound. The food was overpriced and poor. The tapas were tasteless and old, clearly having been just partially defrosted or just taken out of a too cold fridge. Disappointed with tea, we asked the very courteous concierge for advice on a restaurant for the evening and he sent us to one close by (Viridiana) that proved to be enjoyable. Price-value at the hotel was good (if you discount the tea). We paid Euro 210 per night all inclusive (bed, breakfast, wifi, newspaper, etc.), but this was only after asking a local contact to book for us. The rack rate would have been double this. Altogether, it was a pleasant experience. We found the elderly lady delightful and charming.
- Also Known As:
- Ritz Madrid
- Madrid Ritz-Carlton
- Madrid Ritz
- Official Description (provided by the hotel):
- Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more less
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