Location is a bit distant to the city center but it depends if you care. Madrid has various quadrants and 5-10 Euro in a taxi will get you just about anywhere. I had a nice junior suite with good light and I liked the decor in the room and in the lobby. The bathroom was good and the Asprey toiletries were appreciated. The Business Center is staffed until after midnight although I found the PC's a bit too slow for what they should have been. The gym is OK; the spa treatment fine (the spa itself was undergoing renovation). Breakfast was pretty good and dinner in the lobby was rather good. Last time in Madrid I had stayed in the Westin near the Prado but I didn't like it; felt cold. The NH Nacional near the Prado is a good budget choice. This hotel is warmer and there is the feeling that there is lots of staff around and that they notice you. All of the 5-star things you expect are delivered. They send up some nice foodies to your room every day. I would come again.