We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“back to the 70' s & noisy” 3 of 5 stars
Review of BEST WESTERN Hotel Los Condes

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added BEST WESTERN Hotel Los Condes to your Saves list
BEST WESTERN Hotel Los Condes
3.0 of 5 Hotel   |   Los Libreros 7, 28004 Madrid, Spain (Malasana)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Tripadvisor Offer!
Ranked #236 of 453 Hotels in Madrid
Belgium
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“back to the 70' s & noisy”
3 of 5 stars Reviewed January 9, 2013

Perfect location, friendly staff, clean, wifi OK. But, .... the room was really small and because it laid at the street side there was a lot of noise coming from the young people in the street as well as from toilets flushing and bath taking from others guests. 70's look - there was obviously not much changed since the start.

Room Tip: Ask for a room at the back
See more room tips
  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelloscondes, Manager at BEST WESTERN Hotel Los Condes, responded to this review, January 14, 2013
Dear Customer;

Firstly thank you for your time to have your say.
I feel that his experience at the hotel was not expected. We are in cash renewal of our facilities and services. One of our greatest values ​​is the location and the tranquility that gives us being in a pedestrian street just off Gran Vía.
We hope for a new opportunity and visit us again.
regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

405 reviews from our community

Traveler rating
    62
    191
    113
    24
    15
See reviews for
90
147
33
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Berlin, Germany
Top Contributor
115 reviews 115 reviews
67 hotel reviews
Reviews in 64 cities Reviews in 64 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 21, 2012 via mobile

Right on the Gran Via, what's not to like? The rooms were pretty standard, two twins passing for a "double bed" but overall it was clean, comfortable, and right in the heart of things. We could easily walk to the sites or to the metro. There are a million things to do around. The staff was friendly, the wifi worked well in our 4th floor room, and there's an airport shuttle. We didn't take breakfast since there are so many options nearby. Great for a weekend in Madrid.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paris
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 28, 2012

Well, I am kinda surprised about the rest of the reviews about this Hotel.
I spent 3 nights there and it was great. Ok, maybe not great but very good for the nightly rate.
First of all, the location is fantastic. We visited the city by foot as everything was close and convenient. If you prefer to take public transportation, there are at least 3 or 4 metro stations very close by and taxis are always available in the area as well.
The rooms are certainly small, so I don't recommend this Hotel if you are bigger than average or if you have a lot of luggage. Also, I do not recommend to take the 9,00€ breakfast since you will find a choice of bakeries, Starbucks, MacDonald's, Dunkin Donuts, you name it, only a few minutes from the Best Western.
The only negative thing I can say is that I had requested a non-smoking room when I booked and was instead given a smoker's room at check-in. At some point in the evening I could smell smoke in my room, and I think it was coming through the A/C....
I agree that some of the rooms overlook a wall, but it depends on the room type and you don't really go to Madrid to spend the day in your room, right?!
On the other hand the place is spotless and you can comfortably take a shower without plastic sandals (I usually do!!!) or walk barefoot in the room.
Conclusion: I would definitely recommend this Hotel for its lively (yet quiet) and very safe location and for the kindness of its personnel.

Room Tip: If you book well in advance, make sure that you get the room type you requested. the hotel is pretty...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 21, 2012

Since I was planning a weekend in Madrid and this was my first time in Spain's capital city, I was looking for a very central hotel at reasonable prices. Hotel Los Condes was just perfect. Additionally, the "Calle de Los Libreros" (booksellers' street) is a pedestrian street and therefore rather quiet, allowing a good night sleep even just steps from the Gran Via, with its countless shops, bars and restaurants. And there actually are many book shops! The metro station "Callao" is a few meters away, and most areas of Madrid city center are within walking distance. The room was reasonably sized, the bed was ok (I booked a double single use), there is a lift and the staff is very nice and helpful. There is an Internet Point with printer, and a small breakfast room. Breakfast is rather average, but there's all you may need. I would definitely stay again at this hotel.

Room Tip: If you book a single room, go with the double single use. Single rooms have a single bed and are sma...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cluj-Napoca, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 12, 2012

I spent only one night here and it was just what I nedeed.

Location: very good location, close to Plaza Mayor, Puerta del Sol, Plaza de Espana.
also very close to 2 metro stations ( Callao and Santo Domingo )

Hotel and rooms were very clean. Rooms and bathrooms are small but the one we had was very clean and the furniture was in a good shape, walls looked recently painted.

Breakfast: not very reach but good.

Stuff: ok, could have been better.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 18, 2012

This hotel offers good location, close to Gran Via. It has stairs at the entrance and nobody helps with the lugagge. Room and bath old fashioned. Good central heating! Not in the average of the Best Western.

Room Tip: Only for sleeping a couple of days in the heart of Madrid.
See more room tips
  • Stayed January 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2012

Stayed five nights in August. Room and bathroom ok for size; outlook internal courtyard. Aircon efficient but a bit noisy. Wi fi and access to various TV channels appreciated by youngest. Think most features have been cited already-lift on the small side (nice cool stairs if you didn't mind) and breakfast fair enough. Staff helpful and efficient in meeting requests (early calls/taxis) or queries about room. (Roomsafe uses and can eat euros.) With some staff it helped to speak a little Spanish as their English was limited and in one case non existent though he was usually working with an English speaker.
Good location and only heard a distant sound from the street on the Saturday night. One or two guests more noisy coming and going but that's standard.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Hotel Los Condes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Los Condes

Address: Los Libreros 7, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #236 of 453 Hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Los Condes 3*
Number of rooms: 68
Official Description (provided by the hotel):
The BEST WESTERN Hotel Los Condes is located close to the Gran Via Street in the heart of downtown Madrid. The hotel is situated on a quiet pedestrian street famous for its bookshops. The hotel has 68 rooms and an extremely pleasant atmosphere. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, T4B, Travelocity, Orbitz, Cheap Tickets, Hotels.com, Booking.com, Agoda and Priceline so you can book your BEST WESTERN Hotel Los Condes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Los Condes
Best Western Madrid
Madrid Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Hotel Los Condes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.