The location could not be better, seriously, if you had to draw an X on a map for the perfect location when visiting Madrid, this would be it, since it's in the middle of all nicest areas. Staff is super-friendly (and speak perfect English, and even French and other languages). The room was nice and kept very clean, the bed is comfy, great wifi access which is very convenient to plan your day, and excellent value for money. I couldn't ask for more!
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