I stayed at this hotel during a large conference at the Feria. Booked as it did say it was an "airport" hotel - I couldnt find the phone to call for the "free shuttle" so took a taxi - 25Euro, Was very concerned when the taxi couldnt find it on his sat-nav - I had printed out the address and handed it to him, eventually he located it - not a good area, lots of derelict or un-finished buildings around and not an area females would walk out alone - but then again there is no where to walk to - not even a Burger Kind or McDonalds! Check in was ok, room was large,,2 double beds/sliding door between bedroom and bathroom, hanging area with safe (I had to ask how the safe worked as the instructions werent clear), My view was of rooms opposite as I seemed to be in an open horseshoe type configuration. No phone signal in my room so had to go and stand outside the hotel to text, all I could find on the TV was CNN news! Bathroom was large, smallish bath, but seperate shower cubicle, toiletries supplied. Ate in the "Snack-bar" - food microwaved but ok, without asking the waiter cleared my plate before I had finished - only chips but - hey was I paying for them! Breakfast is served in the restaurant, fine, nothing great but adequate The hotel would benefit from having some outdoor seating area/bar/restaurant I used the "business centre" to check-in for my flight - I handed the guy on reception 3euro for 30 mins, on check-out i didnt notice that they had also charge me the 3 euro for the internet - yes its only 3 euro but it all adds up - how many more are they taking the money from then charging it?
My stay was ok but nothing to rave about - would not stay there again as even getting into the city cost £40 euro each way so not economical.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We would primarily like to thank you for choosing to stay at CP.
Hotels´ telephones are published in all Terminals. This is an official AENA document. We are located closed to Madrid Airport for this reason there are not many restaurants around us. You can find El Descanso Restaurant. Also Plenilunio shopping center is 2 km far away. You would find there a lot of restaurants, shops, cinemas….
We are really sorry if the telephone did not work properly. Food at snack back is not microwaved, there are many options ( pasta, salads, sandwiches…)
Wifi is free at hotel however if you need a computer you can use our Business Corner.
There are many buses which you can take to go to town center and you would spend 4 € in your journey. Also a taxi uses to cost around 15 €/ 20 € not more, because this way is not far away (10 km)
Thank you for your feedback.
With best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.