I stayed in this hotel for 15 consecutive nights for business. The hotel is conveniently located next to the Atocha train station and a 10-15 min walk to several attractions including museums and Parque del Retiro. The hotel's design was too contemporary for my taste. Very dark decor throughout. The room was a good size for European standards. There was no iron, ironing board or coffee in the rooms. Again, this is more of a European theme. The fitness room is not worth visiting. If you like to run, Parque del Retiro is a great place to run about 1/2 mile away.
As a long-time Marriott Platinum guest, I was disappointed I did not seem to derive any benefits from this status other than free in-room internet (wifi). There was no room upgrade available (seemingly). The breakfast buffet was not comped or included (overpriced, see below). Everything was charged including bottles water which I normally get for free.
The breakfast buffet was simply not worth the price (15 euros) as it really is a continental breakfast with no hot food served (no eggs) and mostly consisted of cold cuts and breads. Unfortunately, the hotel is not conveniently located where you can step out and grab breakfast without walking 10-15 minutes. I chose to pass on the buffet and go to Dunkin Donuts after walking 20 minutes to the office in the center of old Madrid (Calle Huertas). The hotel food was good with room service delivered in about 20-25 minutes. Food is also served in the hotel lobby and it is normally quite without a lot of people dining. There is also a decent outdoor patio area where you can dine or have drinks.
Service was good but not great. Restaurant employees were pleasant and helpful.
In summary, I recommend this hotel if you are in town for pleasure and are looking for a good value and easy access to train station and a short walk to the museums.
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