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“All you need for a short stay” 4 of 5 stars
Review of Mayerling Hotel

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Mayerling Hotel
2.0 of 5 Hotel   |   C/ del Conde de Romanones 6, 28012 Madrid, Spain (Formerly Chic&Basic Mayerling) (Centro)   |  
Hotel amenities
Ranked #43 of 458 Hotels in Madrid
tel-aviv
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“All you need for a short stay”
4 of 5 stars Reviewed June 25, 2013

We needed 1 night stop over hotel on our way home from central america and chose this based on previous reviews.We received a very detailed email with arrival directions,and checking in the friendly receptionist gave us all the info we needed to spend one day in Madrid - including a warning about pickpocketing which we partly ignored and thus our i-phone was stolen in the metro on the way to the airport...
For the price paid we received more than expected, great bed, terrific shower and the best room lighting we ever had in all the (fancy) hotels we ever stayed in!
We highly recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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223 reviews from our community

Traveler rating
    96
    107
    17
    1
    2
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10
127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • French first
  • German first
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  • Spanish first
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English first
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2013

We spent a weekend there. Check-in was quick, the room was pretty nice and modern. Clean and Quiet. Breakfast is basic but good.
It was freezing cold the weekend we were there, and unforunately the hot water in the shower collapsed one morning. We took a cold shower and by the time we came back in the afternoon it was all fixed.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vevey, Vaud, Switzerland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013

Just got back from a weekend in Madrid and we staid in the Chic&Basic Mayerling. if you're looking for a well located, cozy room and a good breakfast... you found it. Also the staff is very friendly and helped us with Taxis, guided us through the city map to show where were places we were looking for. Besides that, Madrid is an amazing city and I recommend to anyone who enjoys good food & wine and streets/bars/restaurants full of friendly people.

Something that I find cool about the rooms, that might be strange to some people, is that the shower is in the room itself.... Meaning that if you're laying in bed, you can see whoever is taking a shower in the side of the room.

Next time I go to Madrid, I know which hotel I'll be staying in.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 1, 2013

I feel like all I ever write is good reviews, i did my homework when booking my hotels and once again was not disappointed. This is the 2nd Chic and Basic hotel i have stayed in and will continue to go back. Good large, clean rooms in the heart of Madrid, what more could you want..

Room Tip: Go for a large room just for the entertaining shower :)
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 7, 2012

Stayed three nights on a city break. Hotel is not only chic and basic but is also clean and tidy. Great shower - best of any hotel we have stayed in. We had two rooms - both at front with balconies to street. Inexplicably - One was cool and other very warm. In double room, privacy will be an issue for many as shower has glass wall to room (although there is a roller blind this is also see through). The twin room had a conventional shower enclosure ie private. Staff are very helpful and welcoming. 'Help yourself' kitchen area is great for breakfast and snacks. Rooms suffered from street noise. This was particularly bad on on one night - Halloween!. So if you like a quiet night perhaps best to book a room at rear onto internal courtyard. Situation is very good and all main attractions and sights are within walking distance and metro is very close. Overall we enjoyed our stay.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mayerling Hotel

Address: C/ del Conde de Romanones 6, 28012 Madrid, Spain (Formerly Chic&Basic Mayerling)
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Wheelchair access
Hotel Style:
#73 Romantic Hotel in Madrid
#77 Business Hotel in Madrid
#132 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mayerling Hotel 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Chic And Basic Mayerling
Chic&Basic Mayerling Hotel Madrid

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