We booked two room here since the price was quite good and the hotel is close to the Plenilunio shopping centre. We arrived at Madrid in the afternoon and could take advantage iof the free shuttle bus service (approx. every half hour). Luckily we got seats while others has to wait (no pre-booking from the airport). Check-in took some time (as usual in Spain) despite rooms booked and pre-paid. The rooms are modern and bright but on the small side. The beds are very hard (even for Spanish standards). The bathroom is spacious, especially the shower, but note the thin glass door (it doesn't give much privacy). Also no amenities, just a soap and a dispenser in the shower, which I find "cheap" for a four star hotel. We went to the shopping centre for dinner, it's a 10 min walk. Plenilunio is big and noisy with a lot of shops and very busy (especially weekends) with many fast food restaurants. Remember to book the shuttler service back to the airport and be on time, to secure a seat, since it runs only twice/hour and often is fully booked. The hotel is fine but I prefer the Axor Barajas, which is located next door.

Generally the hotel was OK, although people at the front desk should learn how to behave with travellers... Rude and impolite.
The room was STINKING which is not nice, especially when you want to sleep in it :)
Big PLUS for a complimentary airport transport.
Price/quality ratio: OK.

We stayed for a night at this wonderful, modern sleek hotel. Room was immaculate, beds comfortable, and service great. Truly felt US-style 4 stars, unlike most other places in Spain.

Free Shuttle- Hotel shuttle picked us up from the airport, though we had to wait a little. The first shuttle was full of passengers by the time it arrived. The shuttle dropped us at the sister hotel, and we had to walk about a block to this hotel, down the road. That was a little annoying, since we were the only passengers. On the way back, the same thing- the shuttle picks up from the sister hotel only, and we had to wait 20- 25 mins after our scheduled pick up time for the "right" shuttle to arrive. The shuttle folks did not speak English well, and offered no instructions on where to go, or stand. Overall, not an awful experience, but can be better managed.

Free Wifi- Internet was a very slow in the room, and often disconnected.

Shopping/ Meals- The mall is about a 10 min walk, and has great shops and good places to eat a meal. The shops close at about 10pm. The food court stays open until 12am. Please confirm opening hours with the front desk.

The area feels safe. I needed an adapter for my US plug, as I had forgotten it in my room earlier in the week. Unfortunately, they only had UK adapters, not US adapters at the desk.

Fantastic stay over at the axor feria everything you could ask for. Free shuttle bus to and from airport. Lovely room free wifi. Social areas on each floor wii, Internet lounge etc. close to local bar and buses. Hotel next door had fabulous v reasonably priced bar. Would definitely stop there again especially for the price.