Having had good experiences of radisson blu previously I was expecting something better. Yes, it is in a great position, walking disance to the prado, nice part of madrid. BUT, i was there with a group of 20 people. I arrived at midnight to find that no room was available, and the excuse was that another guest had decided to stay longer and therefore there was no room. Seriously? I was given what really amounted to no more than a cupboard and was called a single room. I complained the next morning to the manager, and found out that my international guests who had arrived from long haul flights were told no room was available for them, despite us having booked the room for early check in and paying an extra amount for it. I have never been so cross! They did upgrade me to a suite, but too little too late. I would never stay here again, i would not recommend this for any business travellers expecially with clients, it does not leave a good impression.
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- Also Known As:
- Radisson Blu Hotel, Madrid Prado Hotel Madrid