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“Good Service and frantic room design” 4 of 5 stars
Review of Radisson Blu Hotel, Madrid Prado

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Radisson Blu Hotel, Madrid Prado
4.0 of 5 Hotel   |   Calle Moratin, 52, 28014 Madrid, Spain (Centro)   |  
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Ranked #83 of 458 Hotels in Madrid
GreenLeadersGold level
Madrid
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Good Service and frantic room design”
4 of 5 stars Reviewed January 23, 2013

The hotel is placed in a cozy corner in the heart of Madrid.
The staff is helpful and service is good for this kind of hotel. In this regard, my expectations were definitely exceeded.
And then there comes the room. I had one with a window to the interior patio, meaning no views but not noise either. Good to rest. The impact I got when I went into the room for the first time was big. It was bright and busy, even though there was no one in there. It was due to the huge picture walls all around. Once you get used to it, it is nice -my advise that you play with the lights a bit.
The bathroom was nice, modern, well equipped and roomy. The only problem was that the shower didn't have a curtain nor a glass wall, and the whole place was like a swimming pool after a shower.
If you want to visit Madrid, this is definitely a good place to stay.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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474 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Zlin, Czech Republic
Top Contributor
59 reviews 59 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 22, 2013

My main goal of weekend trip to Madrid was Museo del Prado. Therefore Radisson is the best choice for its location.
Stylish building of hotel was renovated and opened in 2010, equipment is new, smart and functional.
I chose a business class room for better space and included breakfast. Room was very pleasant, clean and good equipped (f.e. Nespresso). Flat TV on the wall is too generous for size of room (20 sqm). High quality of Radissons beds is famous and Madrid is not an exception.
Breakfasts was light, but very tasty. Coffee were served from Nespresso machine and complete range of capsules.
In basement floor is situated small spa, pool with jets, steam room and relaxing room. Water in pool was cold, but in the period of hot summer it was refreshing.
Staff is very friendly and helpful.
Location is the best for tourist want to visit city centre on foot. Few minutes to every famous attractions in centre, opposite to Prado Museum, close to Atocha railway station (metro and direct bus to airport), few stops by bus to Santiago Bernabeu Stadium (Real Madrid).

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 22, 2013

We stayed in this hotel for a city trip to Madrid (2 nights).
Staff was very helpful and friendly upon checking in (all the more given that it was a last minute reservation) as well as during the rest of our stay. We had a business room, which was very stylishly decorated (blowup photo of Madrid as a wall) and disposed of all amenities (including a nespresso). Breakfast is served in buffet style and offers a decent selection of foods including several breads, danish pastries, cereals, yoghurts, marmelades, fresh fruits and charcuteries. Other items (eggs) were available at a simple request.
Also the location is very good. Especially if you're planning on visiting the museums, you couldn't pick a better location : the Prado is across the road, the Thyssen, the Caixa forum and the Reina Sofia are all just around the corner... The Plaza Mayor and the Opera can be reached by a pedestrian alley starting at the hotel... Metro stations (Atocha or Banca de España) are also at walking distance.
To give one negative critic : the spa and wellness section was a bit on the small side.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2013

The hotel is at a great location in center of Madrid. The public transport is easily accessible and some of the most famous museums are at walking distance from the hotel. The rooms are a little small but comfortable. The staff is courteous. The morning (american) breakfast is standard as in all European business hotels. The hotel has nice fitness center with a heated swimming pool. Try to get a room with balcony. There are few cafeterias and restaurant near the hotel to enjoy a nice meal.

Room Tip: Try getting a room with balcony.
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Campinas, SP
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 19, 2013

This is different from other Radisson hotels. Very simple and old looking hotel near the Centre but not lavish which you expect from this brand. Due to being in Madrid it is expensive as compared to other hotels. Rooms are also small as compared to other hotels of this brand. I would not rate this hotel too high because I have lived in some great Radisson hotels which are much bigger, lavish with great lobby. I stayed there for 4 nights with family on holiday may be because of that I found it very quite & calm. For business travel this should be good.

Room Tip: Try taking bigger rooms when with children
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 18, 2013

I've stayed twice on business at this hotel and can recommend it.

The hotel is in a good location, quiet rooms (a blessing in Madrid) that are spotlessly clean, reasonably sized and well furnished.

Discovering how to turn all the lights off in the room is a bit of a challenge, there's a plethora of light switches. Top tip, look for the round switch near the air con unit. It looks like it should control the air con but it is the master light switch.

The receptionists are friendly and helpful.

The breakfast is fine, the usual continental offering.

I usually get a taxi from the airport, on both occasions the taxi drivers have dropped me on a parallel street resulting in a five minute walk to the hotel. This is because cars are not allowed to stop on the road outside the hotel. If you haven't stayed before it could be a bit more than a five minute walk as you find your way around the area.

It's not the cheapest but it is value for money.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 6, 2013

I know that others have complained that the rooms are small but I felt that our room was very big, especially for European standards. It was on the second floor at the end of a corridor. We had plenty of room for our stuff and the bathroom was great with a nice rain shower. We only had a view of the small inner courtyard, but we had no problem with this. Being December, it was a little cool outside but the room was perfectly heated for our tastes. The wifi worked well and the bed was incredibly comfortable - especially compared to many other hotels we stayed in on our trip to Spain. The service was timely and helpful and they recommended some great little places to eat. The hotel itself is nicely decorated and feels like an oasis in the middle of Madrid. The pool and spa area are a nice touch and we were able to relax in the whirlpool by ourselves after a long day. The location, of course, is perfect for seeing Madrid's world class art museums and wandering through the great little streets of old town - also easy access to the Atocha train station. I would definitely stay again and had no complaints.

Room Tip: Ask for room 201 if you want a room with a good amount of space.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Madrid Prado

Address: Calle Moratin, 52, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Madrid
#6 Spa Hotel in Madrid
#30 Family Hotel in Madrid
#57 Luxury Hotel in Madrid
#64 Business Hotel in Madrid
#80 Romantic Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Madrid Prado 4*
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Also Known As:
Radisson Blu Hotel, Madrid Prado Hotel Madrid

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