Originally given rm 208 ( a courtyard room) but as the window looked over a dark and noisy ( air conditioner unit) we asked to be moved. Not impressed with 211 or 111, but liked rm 103. This overlooked the street but was not noisy, and gave natural daylight without having to have the curtains drawn for some privacy.
Bed good, lighting a bit weird, no tea making facilities, TV, AC, safe, mini bar, easy chair and some circulation pace. The bathroom had some convoluted mixing/shower system and a shower door that only folded inwards, but then hit the shower head; I had a bandaged sprained ankle I was trying to keep dry, but as you had to get into the bath to work the hand- held spray.....
Front Staff - especially the bags guy and the doorman, very friendly and helpful. Chambermaids were good.
We ate at the hotel Michelin star restaurant one night, which I will review separately.
We did not eat breakfast at the hotel.
Great location for shopping and eating/drinking with some excellent local bars and restaurants of varying types.
Good for the tourist bus stop and ordinary buses/metro but not on a great line. However, although not close to the tourist areas it was not too far and the eating/shopping opps compensated for this.
Easy access to the the hotel via a 4 stop commuter train from T4for 4.5E single and then a 5 min walk.
Stayed 3 nights, Loved Madrid, liked the hotel. Would seriously consider another visit to both.