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“Superb hotel” 5 of 5 stars
Review of Petit Palace Art Gallery

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Petit Palace Art Gallery
4.0 of 5 Hotel   |   Jorge Juan, 17, 28001 Madrid, Spain   |  
Hotel amenities
Ranked #277 of 457 Hotels in Madrid
Philadelphia, Pennsylvania
1 review
“Superb hotel”
5 of 5 stars Reviewed September 17, 2012

When I travel, this is the kind of hotel I'm looking for, with excellent modern design, and all kind of technology devices. When I arrived and connected my IPOD with my music, I felt like at home.

The location of the hotel is wonderful, with museums, shops, parks and even places to go for a drink late night, just walking in the nearby.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria G, Online sales department at Petit Palace Art Gallery, responded to this review, October 15, 2012
Thank you for your very complimentary review of HT. Our team are delighted that you enjoyed their service and look forward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
    23
    53
    40
    9
    10
See reviews for
36
42
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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New York City, New York
1 review
5 of 5 stars Reviewed September 16, 2012

Excellent location in Madrid's shopping area and near the best restaurants. Well connected, close to the Metro, I found it very easy to move around. Modern and clean, it is a very comfortable place I would recommend to experience all the good things in Madrid.

  • Stayed February 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria G, Online sales department at Petit Palace Art Gallery, responded to this review, October 15, 2012
Thank you for your very complimentary review of HT. Our team are delighted that you enjoyed their service and look forward to welcoming you back again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 10, 2012

The name of the hotel itself defines its magnificent, artistic setting. The receptionists are friendly and helpful, especially in guiding tourist. My friends and I enjoyed our stay as it is strategically located near the metro (just 2 mins walk). However, we had trouble looking for hot water as there is no kettle in the room neither in the lobby as indicated. Furthermore, there is no lock for the bathroom door. It may be sound exciting for couples on honeymoon, but not for us. It was pretty uncomfortable as it is a glass door, if you know what I mean.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria G, Online Sales Department at Petit Palace Art Gallery, responded to this review, August 13, 2012
Dear Reviewer:

We appreciate the time taken to write the comment, we like knowing that your stay at the Art Gallery has met their expectations, although some details have not been to his liking. Thank you for your confidence in us. We hope to see you soon.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston Fl.
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 5, 2012

I was with my family in Dec 2011, for a few days. The hotel was excellent! the images on their website are accurate and stick to reality. Rooms are modern and clean. Bathroom was super clean! which is GREAT! My wife is so strict about it.

Service was ok, staff were friendly and helpful; It was my first trip to Madrid and I'm glad that I choose this place to stay.

Room Tip: be careful analyzing hotel images, someone else comments, check location on maps. Good thing will be...
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Sales online department at Petit Palace Art Gallery, responded to this review, July 6, 2012
Dear client,

Thank you for your wonderful review of our hotel and service. Our team are delighted that you enjoyed their service and look forward to welcoming you back again.

Kindest regard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Top Contributor
122 reviews 122 reviews
73 hotel reviews
Reviews in 60 cities Reviews in 60 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed June 29, 2012 via mobile

Central location and well connected. Something small but confortable rooms well furmished Improved soundproofing. Good buffet breakfast. Fair staff attention, no more

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Sales online deparment at Petit Palace Art Gallery, responded to this review, July 5, 2012
Dear reviewer,

We appreciate your fantastic comments about your stay in HT. We are looking forward to see you in your next stay.

Kindest regard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 21, 2012

The hotel is excellent for the location. The standard of the hotel is good. Perhaps a bit dark. We went there as a family and had a room with 5 beds. The room was fine, nothing special but with enough space for all of us.
The staff is nice and ready to help if rquired. The breakfast is average.
If you can get a good deal (no more than 100 euro per night top), I recommend you go for it.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Sales online deparment at Petit Palace Art Gallery, responded to this review, July 5, 2012
Dear reviewer:

Thank you for your very complimentary review of HT. Our team are delighted that you enjoyed their service and look forward to welcoming you back again.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petit Palace Art Gallery

Address: Jorge Juan, 17, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#148 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Petit Palace Art Gallery 4*
Number of rooms: 61
Official Description (provided by the hotel):
The Petit Palace Art Gallery is a boutique hotel in Madridideal for leisure trips and located in the Serrano neighbourgood, with the greatest quality and exclusive unique designs. Whether you are travelling for business or for pleasure, with your family or your couple, this boutique hotel in Madrid offers you unique services with the greatest guarantuies: iPads, press, free Wifi, breakfasts... ... more   less 
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Also Known As:
Petit Palace Art Gallery Hotel Madrid

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