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“Food ok, service TERRIBLE” 2 of 5 stars
Review of Plaza 66

Plaza 66
Genova, 11, 28004 Madrid, Spain (Chamberi)
913102848
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Ranked #3,828 of 7,159 Restaurants in Madrid
Price range: $13 - $19
Cuisines: Pizza & Pasta
More restaurant details
Restaurant details
Good for: Doing business
Dining options: Breakfast, Late Night, Reservations
Neighborhood: Chamberi
Madrid, Spain
Top Contributor
56 reviews 56 reviews
11 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
“Food ok, service TERRIBLE”
2 of 5 stars Reviewed December 30, 2013

This is definitely the worse service I have ever received in Madrid. We made a reservation for 17 people for a Christmas dinner, a week before we were called and the owner asked us for a deposit since it was such a big table, the next day we did. Then later that same day we were called again and because it "took so long" they gave our reservation away. The next day anotehr call saying we still had it. Anyway, the day arrived and as usual with large groups, 2 on our group couldn't make it. It was as if we were insulting the owner. As we arrived we weren't offered any drinks. The appetizers took a long time to arrive. After 2 they removed our plates, then the other appetizers arrived and we didn't have any plates or silverware... The food was ok, nothing extraordinary. And then when the bill arrived the very pleasant owner said "you're lucky we didn't charge you for the 2 people that didn't come". Needless to say we won't be going there again. It was like they were doing us a favor by serving us food.

  • Visited December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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63 reviews from our community

Visitor rating
    8
    14
    23
    11
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Top Contributor
62 reviews 62 reviews
29 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
“Great Breakfast Spot”
5 of 5 stars Reviewed August 20, 2013

This place is super reasonable, all teas and coffees come with a bun which is always fresh and tasty at an extrememly cheap price. The best tea I ever tasted in my life here, I would go back to Madrid just to have breakfast there again. The food was a gamble every time we ordered as it was in spanish, and being south african, we did not understand. Everything that we ordered was fabulous though (even though it was a surprise when it came to the table). On returning for breakfast the following day, the waiters remember our drinks order and the way we liked our drinks which I thought was fabulous! Loved this place.

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Wading River, New York
2 reviews
“Great Food”
5 of 5 stars Reviewed July 22, 2013

Stopped at this restaurant to see what was on the menu, very nice establishment. The maitre d came out and explained all the menu items then made recommendations. The food was delicious and the service great. Everything he recommended was wonderful. Traditional spanish food.

Visited July 2013
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Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“nice breakfast stop”
5 of 5 stars Reviewed October 23, 2012

Exceptionally cheap breakfast, eg 4 coffees and 2 toasted croissants with butter and jam, only 5 euros. Doesn't open 'till 09.00 Saturday and Sunday. Nice toilets.

Visited October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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