We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OUTSTANDING VALUE FOR MONEY!” 4 of 5 stars
Review of Hotel Celuisma Florida Norte

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hotel Celuisma Florida Norte to your Saves list
Hotel Celuisma Florida Norte
4.0 of 5 Hotel   |   Paseo de la Florida, 5, 28008 Madrid, Spain   |  
Hotel amenities
Ranked #341 of 453 Hotels in Madrid
Miami Beach, Florida
Top Contributor
149 reviews 149 reviews
56 hotel reviews
Reviews in 41 cities Reviews in 41 cities
372 helpful votes 372 helpful votes
“OUTSTANDING VALUE FOR MONEY!”
4 of 5 stars Reviewed May 19, 2013

I) PREAMBLE

I discovered this hotel during my trip to Madrid in June 2012, while walking along the pedestrian path by the Río Manzanares. This is a very long and charming pedestrian and bike path on each side of the river, which I also discovered that day, although I have been going to Madrid since 1963!

When I approached last year and saw that this hotel had four stars, I hesitated to get in and ask for the rates because that’s not the kind of hotel I usually go to.

However, I was very surprised when they said that the rate would be under 70 Euros, which is an EXTRAORDINARY BARGAIN in Europe for a four star hotel!

Several TA contributors say that this place is overrated at four stars. Maybe they only go to Hilton, Hyatt or Sofitel hotels... I don't.

I can only say that, COMPARED TO ALL 2 AND 3 STAR HOTELS where I have slept in the past 25 years, THIS PLACE IS A PALACE!

The three star Best Western “Scala” in Frankfurt, where I slept in June 2012, had no restaurant and NO lobby at all, except for a front desk counter and a few feet where they squeezed a computer that you must consult standing. In here, there is a huge lobby that can hold 200 persons and sit about fifty, and a big restaurant in premises. Those features alone should justify an extra star compared to the German BW.

On the other hand, if room 816, which I was supposed to have originally at this Celuisma, was only slightly bigger than their small room 74, this one had a nice terrace over the "Príncipe Pío" train station with a wide open view over the Royal Palace.

Certainly, I expected to find at least (at least!) a refrigerator and, maybe, also a microwave in a four star hotel, especially if we consider that ice machines are totally unknown in Europe and in South America. In the US, the cheapest motel has at least one ice machine, and good hotels have one on every floor. Not so overseas! In this four star hotel, you must beg for a glass with four or five (never more!) ice cubes, and the three star Best Western Scala in Frankfurt refused to give me a single ice cube simply because they just didn't have any! But it's true that you never put ice in a beer...

At any high end Choice Hotel such as Clarion, Quality or even the midrange Comfort Inn, you will find a refrigerator + a microwave + an iron with an ironing board + an electric coffee pot in every room, all that for $50 to $80 US including a good buffet breakfast. You will find NONE of those in this four star hotel, but this is Europe!!!

With a refrigerator, a teapot and a microwave in the room, I would certainly have given a score of five instead of four to this EXCELLENT PLACE.

The good news is that Mrs. ZAPATERO, "Adjunta a Dirección", to whom I complained about this, told me that starting next July, they will be adding a refrigerator in every room. I will see next year, when I return to Madrid, with the good Lord willing.

Few hotels have refrigerators in the old continent, and what all European Best Western call "minibar" is in fact a money maker machine full of expensive bottles for sale without an ice compartment (and NO ice machine in the hotel, even though they are part of the BW chain!) and no space left for you to house your Camembert!

And the only place where I have seen a microwave outside of the US is at the "Quality Suites Bibliothèque Francois Mitterrand" in Paris (the real one, not the one in Texas!) for which I wrote a review here, in Trip Advisor.

As for the iron and the ironing board that you find in US hotels at $50, you will only find them in your dreams if you go overseas! You won't even see them at the Sheraton Four Points in Montevideo, for which I also posted a review some time ago.

II) A BARGAIN UNDER 70 € per night (+ 11 € for breakfast)

ROOM 853, which I finally got on Saturday May 11, and Sunday, May 12, 2013 thanks to Mr. Felix Romero (a smart employee who knows how to win a new customer!), is HUUUGE by European standards.

As in all evolved hotels, the room key is a credit card, which you do NOT have to leave at the front desk like one of TA contributors, who was shocked by the clerk's surprise when she tried to leave the card key at the reception!

It has an ENTRANCE bigger than the one of room 735 of the Sheraton Four Points Los Angeles LAX (for which I also posted a review right here, in TA) but it's also better, because it has a nice bench, which can be used as a first luggage rack. It also has a small desk with two drawers and a ceiling light right above. You will also find a big mirror that will send your image back, from top to toes.

This entrance alone is much bigger than many "single" rooms where I have slept in London since the 1960s for the price of a suite in the US! There is also a BIG CLOSET with 9 large, thick, real, mobile hangers. Usually, there are ten in this type of hotel, but some previous guest must have borrowed the missing one...

THE BATHROOM is bigger than the Four Points one in LAX, with one of the three cleanest tubs I have ever seen, but not as large as the coconut white tub of the Best Western "Hotel de France" in Bourg-en-Bresse (France) that I also commented here, in June 2012: an outstanding value for money in that gastronomic French town.

There is what we call a "telephone shower" in France, with a long hose, much more convenient than the fixed wall showers that you find in most US hotels.

It also has a long, narrow, marble shelf above the big hand basin, very useful to put your airline amenity kit and your transistor: Spanish Classical radio station is 96.5 FM, for the "happy few" who still love that kind of music... Finally, this bathroom has a CLEAN BIDET, something unknown in US hotels.

THE ROOM ITSELF is almost as big (not quite but almost!) as the one I had at the Sheraton Four Points in LAX. BUT unlike their big king bed, in here there are twin beds of only 90 centimeters each. However, it has two large and comfortable club chairs + a nice desk with an LCD "Sharp" TV on it. This TV has side Composite connectors + all other connectors (Component, HDMI, etc) accessible on the back. Next to the desk, there is another large bench which can also be used as a second luggage rack.

Naturally, it has AC, which in here is a central, silent system with manual temperature regulator, instead of an individual unit that you find in most Choice Hotels in the US, some of them with a digital temperature selector.

Another plus is that this room has LOTS OF LIGHTS, although only 2 AC outlets under the luggage rack and none close to any of the beds.

Last but not least, it has a BIG TERRACE with a square table and two plastic arm chairs, with a WIDE OPEN GREAT VIEW over the "Casa de Campo" and the "Río Manzanares"

III) EXCELLENT LOCATION

Since my first trip to Madrid in June 1963, this is the first time that I sleep elsewhere than around Plaza de España and La Gran Vía.

However, this place is also VERY WELL SITUATED because my GPS announced only 1.2 kilometer from my usual hotel, which means that it’s only one kilometer (= 0.6 mile) from PLAZA DE ESPAÑA. And when I opened Trip Advisor in my Samsung Media Player, it showed only 0.7 mile from here to my favorite Cuban restaurant "Cuando Salí de Cuba", that I also commented during my June 2012 trip to Madrid.

As for the ROYAL PALACE, it is only a half mile away and I walked that distance in twenty minutes. Also, the only entrance to the "Jardines del Campo del Moro" is a couple of blocks from this "Florida Norte" hotel.

Furthermore, TRAIN AND SUBWAY STATION "Príncipe Pío" is just across the street and there are SEVERAL BUSSES that stop AT THE DOOR, and some others a few yards away from the hotel entrance, going to Atocha, Opera, Plaza de España, Callao, etc.

In my review about the PRADO MUSEUM, posted here in June 2012, I explained how to come from Barajas airport by PUBLIC TRANSPORTATION by taking bus 200 and connecting to Circular C1 or C2 on "Avenida de America" for only 1.50 € on each bus. Well, bus C1 will take you to the corner of this hotel (bus stop "Paseo Virgen del Puerto"), and C2 leaves you even closer, on the same sidewalk, about half a block away: just get off at bus stop "GLORIETA SAN VICENTE".

I also explained in that article about the Prado Museum that you can have FREE WIFI ON PUBLIC BUSSES in Madrid, something that we don't have in Paris or in Miami!

And if you come by subway, the station is right across the street, as I said.

In this case, you should buy a DAY PASS for 8.40 € (a/o May 2013) which includes the extra airport fee of 3 €, and will allow you to take as many busses and subways as you want until midnight, while a OW ticket just to go from the airport to the center, will cost 5 € alone. However, as in Paris, London and everywhere else except for Las Vegas, your pass will become a pumpkin at midnight, like Cinderella's carriage!

This day pass will also allow you to take the RENFE train (right after the subway entrance on Terminal 4), which will take you straight to PRINCIPE PIO train station, right across this hotel, in 40 minutes.

Naturally, if you come by bus, it will take you longer; but since all US flights land in the morning and you won't be able to get into your room until 12, 1, or 2 pm, you have plenty of time to enjoy the ride.

FOOD is plentiful all around. On the same "Paseo de la Florida" there are several restaurants, most of them with a nice covered terrace on the wide sidewalk and a cheap lunch set menu for under 15 Euros.

And if you cross the street, you will see a nice SHOPPING CENTER over two levels with more than a dozen eateries (McDonald's, Burger King, KFC, etc.) and coffee shops; I had an excellent espresso in one of them called "Café & Te" for 1.25 €, but there is also a Starbucks at 1.60 € for those who prefer to pay more for the same thing...

A LAUNDROMAT to do your laundry yourself is also close.

Unless you are wealthy enough (and there is no such thing as a wealthy professor!) to pay 1.50 € for each pair of socks + 2.10 € for each brief + 3.10 € for each T-shirt + 4.20 € for each shirt (that's a total of 10.90 € per day, = 76.30 € per week or $99.27 US, according to the hotel's price list in the room...) you need a LAUNDROMAT!

The problem is that I only know two of them in central Madrid. In Paris, like in Miami Beach, you will see a Laundromat every few blocks but NOT in Madrid!

One of them is at the end of "Calle de los Libreros", by "La Gran Via". That place is fully automatic without a single soul around to help you in case of problem. It is also the most expensive at 11 € (almost $14.50 US!) to wash and dry one machine: 1 € for soap + 5 € to wash + 5 € to dry. In Paris I paid 5 € to do the same thing a week earlier!

The second one, where I went, is on 8 "Plaza de los Herradores", a small square half way between "Plaza Mayor" and "Opera", a couple of blocks from each one. BUS 25 will take you from this hotel to the Opera in less than five minutes. You then take "Calle Arenal" for half a block, turn right on "Calle de las Fuentes" and walk uphill one block. This Laundromat is on your right hand side, after a small café.

In here, I only paid 0.70 € for soap + 5 € to wash + 1 € for 6 minutes in the dryer, but it took 3 € to dry my cloth completely. That's 8.70 € total, which converts to $11.32 a/o May 13, 2013. I know, I know; I only pay $1.50 + $1.50 to wash and dry in Miami Beach but this is Europe!

If you need to iron, there is a board in a corner, and you will pay 2 € for 15 minutes rent and do it yourself. And, if you need help, the owner is next door, in the dry clean, unlike the other place, which is totally automatic with no help around, like in Paris.

IN SHORT, at less than 70 € for one person (+ 11 € for breakfast) this is an OUTSTANDING VALUE FOR MONEY in an EXCELLENT LOCATION..

Room Tip: Rooms over the train station have a wide open view over the Royal Palace but rooms over the river ha...
See more room tips
  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

742 reviews from our community

Traveler rating
    57
    225
    283
    112
    65
See reviews for
119
263
38
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dublin
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 13, 2013

Have just returned from a 5 night stay in this hotel. Unfortunately I had booked it before I read any reviews and was dreading staying there. However, when we arrived we thought we must be in the wrong hotel! The reception area is large and brightly lit, spotlessly clean. Admittedly the decor in the bedrooms and hallways is a bit old fashioned but as we were only in our room to sleep this did not bother us. The room was cleaned every day and fresh towels supplied every day. The breakfast offered a selection of juices, cereal, hot (bacon, sausage, egg) and cold (ham, cheese), different types of rolls and bread, pastries, fruit and yogurt. Now if anyone eats any more than that at home and were not happy with that I dont know what to think. We had no problem with this hotel, even with the language barrier. The staff were very helpful even tho we didnt speak Spanish and they didnt speak English but we managed to get by just by trial and error! I would definitely stay here again as it is very close to all the amenities, metro station just across the street, lots of buses passing by the door. So dont be put off by all those negative reviews, this is an ok hotel!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheeling, West Virginia
Top Contributor
95 reviews 95 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 23, 2013

I love this hotel. Its location is amazing! Directly across the street from Principe Pio Metro station and mall. A Short (UPHILL) walk to the royal palace. I had a gorgeous view of the back of the royal palace from my window! There are only 2 downfalls to this hotel! First, the WIFI is VERY low signal and really only strong in the hallways. The second downfall is that the walls are very thing (ALTHOUGH NORMAL IN EUROPE...NOT WHAT AMERICAN'S ARE USED TO!) Overall, the location, cleanliness, wonderful staff make it a hotel I would CHOOSE to use again!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
74 reviews 74 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 13, 2013

The Hotel Celuisma Florida Norte is conveniently located near public transportation and directly across from Príncipe Pío shopping mall. It is also very close to the Royal Palace, which can be seen from the street. The breakfast buffet is very good and has a variety of options to choose from. The rooms are clean, and the service is ok, although the whole property looks a little outdated.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales (UK)
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 9, 2013

Room was beautifully clean and kept so by the housekeepers (10 out of 10)
Close to shopping centre for wifi and coffee.
That (apart from two reasonably helpful desk clerks and the welcoming smile of the breakfast check girl) is it.
IGNORE the 4 stars - think tired Youth Hostel. Bare in mind I was in the room for over a week, and on business, seemingly minor problems made my stay unproductive and miserable. The beds were slatted hard and uncomfortable, there was no kettle in room, no iron, no radio and no effective wifi (advertised) to compensate, only Spanish TV (English and German advertised and sport channel too fuzzy to watch), couldn't care less attitude, inedible cooked breakfast, undrinkable drinks (fruit juice was either very watered down or was squash and fruit was out of a tin ... in Spain!!!), expensive 'business suite' computers, pay per night room safe (essential), angry staff at breakfast and in the bar, paper thin walls, rowdy school groups.
When I asked about the fitness suit I was told it was fully booked, so I didn't even get through the doors.
Had my work not already paid I'd have been out of the hotel like a shot.
If you can get a room for 40 Euros, speak Spanish and have no schedule to keep then it might be OK for one or two nights.
I would love to be more positive and empathise with those in the hotel who were polite and did their jobs well, but I feel I have share my experience which I believe was quite typical.

Room Tip: Ask to inspect the room as you may get better than I or my colleagues managed; otherwise use another...
See more room tips
  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 8, 2013

I was very disappointed at the standard of this supposedly '4 star' hotel. The reception staff were not at all friendly or helpful. I left my room key in at reception one evening and was asked what my problem was! When I hurt my knee and required ice, there was no ice-pack available. Neither was an iron available in the hotel to iron clothes.
The worst experience of my stay was an inability to get a decent sleep. As this hotel is located opposite Principe Pio, there was much banging at night due to on-going road works. On my last night, I phoned reception at 2am to complain, and the reply was that the company working throughout the night had a permit to do so, and this was outside the control of the hotel-invest in better windows please!
I would advise anyone to stay in a hotel with better facilities, and certainly more helpful and friendly staff!!

Room Tip: Avoid rooms facing Principe Pio station
See more room tips
  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 30, 2013 via mobile

We've stayed here several times and it is a great hotel. Florida Norte is steps away from the Royal Palace gardens, and in the summer its a cool retreat from the city sidewalks. Prinpcipe Pio station is across the street and offers shopping, coffee, beers and subway connections. Two blocks down the street is Casa Mingo (excellent rotisserie chicken.) We don't stay here much anymore as we are always trying new places, but I do recommend it.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Celuisma Florida Norte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Celuisma Florida Norte

Address: Paseo de la Florida, 5, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
#173 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Celuisma Florida Norte 4*
Number of rooms: 399
Official Description (provided by the hotel):
Florida Norte Hotel is in the city centre, close to the Palacio Real and the main accesses to Madrid. High capacity, elegant and sober decoration. With an excellent service and a warm team prepared to make you feel at home. At the hotel we offer you a private garage, boutiques, money exchange, etc. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, HotelTravel.com, Despegar.com, Priceline, Agoda, TripOnline SA and Odigeo so you can book your Hotel Celuisma Florida Norte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Celuisma Florida Norte Madrid

Owners: What's your side of the story?

If you own or manage Hotel Celuisma Florida Norte, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.