This hotel is totally overrated. It deserves at last 2 stars. It might have been a 4 stars hotel back in the '70s, but nowadays it's nothing more than a low category Comfort Inn.
The whole hotel is dates. Old and dirty tapestry covers up the paper thin walls, through which you can hear what's happening in the next 2 rooms on every side, bathroom included. Those are squalid and kind of dirty, provided with only 3 horrible little bags of shower gel and melted bar soaps. The carpet is just disgusting and I think it has never been cleaned!
Breakfast and dinner are just unedilble: microwaved, cheap, horrible food is served in dirty vessels and is often recycled.
Service is poor and no one speaks English, which is not acceptable in any 4 stars hotel in the world.
The only positive aspect is the location, quite central and in front of a big, important station. The free wifi is a plus; it would be nice if it worked properly without disconnecting every 2 minutes.
Therefore, squalor wraps up everything. You could go in a 3 stars hotel, spending less and receiving a WAY BETTER service... This only deserves 2 stars.
- Official Description (provided by the hotel):
- Florida Norte Hotel is in the city centre, close to the Palacio Real and the main accesses to Madrid. High capacity, elegant and sober decoration. With an excellent service and a warm team prepared to make you feel at home. At the hotel we offer you a private garage, boutiques, money exchange, etc. ... more less
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- Also Known As:
- Celuisma Florida Norte Madrid